Bilingual (Spanish/English) Account Examiner 2

Schedule: Full-time

Our Vision:

To transform BWC into an agile organization driven by customer success.

Our Mission:

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values:

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

What our employees have to say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.

I have worked at several state agencies and BWC is the best place to work.

Best place to work in the state and with a sense of family and support.

I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.

I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

Hablas español e inglés? / Do you speak Spanish and English?

Do you have at least 24 months of experience in a customer focused role involving review and processing of claims, collections, billings, payments, or reviewing documents for accuracy, completeness, and/or compliance with reporting guidelines? Do you want to use your Spanish communication skills to support customers and help employers navigate coverage requirements?

If you answered sí, this may be the role for you.

Use your Spanish skills and earn more -this position offers a bilingual supplement of $1.15 for the qualified candidate.

The Bureau of Workers’ Compensation Policy Processing Unit is seeking a bilingual (Spanish/English) Accountant Examiner 2 to provide excellent customer service.

What You’ll Be Doing:

Provide assistance to walk in customers at the service office front counter.

Respond to written and telephone inquiries from public and private employers regarding coverage issues.

Monitor, review, and establish coverage on business accounts for private and public employers.

Determine if an employer is amenable to O.R.C. Section 4123.01 prior to the effective date of coverage.

Examine and process annual employer payroll reports, true up reporting, or amended true up reporting.

Identify and refer audits to the appropriate Auditing Supervisor.

Answer inquiries (verbally and/or in writing) from government officials, Bureau personnel, and other customers regarding entities, dissolution of corporate entities, payroll processing, or financial adjustments.

This position is being reposted to expand the applicant pool. Previous applicants will need to reapply to be considered.

To Qualify, You Must Clearly Demonstrate:

24 mos. exp. in position involving review & processing of claims, collections, billings, payments or review of documents for accuracy, completeness &/or compliance with reporting guidelines, laws or rules with exp. commensurate to duties to be assigned.

Or 16 semester or 24 quarter hours in accounting AND 12 mos. exp. in accounting or other fiscal/financial activity.

Or 12 mos. exp. as Accountant/ Examiner 1, 66111, with state government exp. commensurate with duties to be assigned.

Or equivalent of Minimum Class Qualifications for Employment noted above.

Note: Classification may require use of proficiency demonstration to determine minimum class qualifications for employment.

MAJOR WORKER CHARACTERISTICS:

Knowledge of accounting; applicable state &/or federal regulations governing documents processed, reviewed &/or prepared*; public relations*. Skill in use of calculator/adding machine, typewriter, video display terminal or personal computer & photocopier*. Ability to apply principles to solve practical, everyday problems; gather, collate & classify information about data, people or things; complete routine forms & prepare standard reports & business correspondence; handle routine & sensitive inquiries from & contacts with other government officials, general public, claimants &/or providers. Developed after employment.