Banquet Server Part/Time - The Watermark Hotel

B.

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Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C.

area, and has been in operation for over 130 years.

The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.

These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!

This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner.

Adheres to all health regulations and local liquor laws.

According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.

Ensures exceptional guest service and creates an inviting atmosphere.

Follows B.

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Saul Company Hospitality Group and brand standards of quality to ensure guest satisfaction.

Responsibilities: * Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner.

Provides the highest quality service to guests using proper serving techniques.

Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary.

Understands and follows B.

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Saul Company Hospitality Group guest service recovery program.

* Serving Duties: Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques.

According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded.

Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable.

Adheres to all health regulations, keeping and local liquor laws.

* Helps control expenses: Responsible for proper use of all banquet collateral and equipment.

Adheres to cost controls to reduce expenses and waste.

* Works Safely: Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with B.

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Saul Company Hospitality Group, local, state, and federal regulations.

Follows all B.

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Saul Company Hospitality Group procedures for guest/associate incidents.

Knowledgeable of hotel emergency procedures.

* Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties.

Adheres to B.

F.

Saul Company Hospitality Group attendance policy, grooming/appearance standards, general work rules and department procedures.

Attends all required department and hotel meetings.

* Works collaboratively with all others: Assists bartenders and works as a team player to ensure all guest needs are met.

Works as a team player to ensure all guest needs are met.

Completes all assigned duties within or outside the normal scope of responsibilities.

* Side Work/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary.

Actively contributes to the success of the guest experience.

Required Skills and Experience: * High school diploma/GED or equivalent experience required.

* TIPS or CARE beverage service certification desired, or the ability to obtain certification is required.

* Must have one or more years of previous guest service experience.

* Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.

* Must have the ability to speak, understand, and write English in order to meet guest's needs.

* Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis.

* Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift.

* Prefer one or more years of previous serving experience in a banquet environment.

EEO AA M/F/Vet/Disabled $23 - $23 an hour B.

F.

Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled