BDC Representative (Internet Sales) - CMA's Lexington Park Dealerships

Job Description

Description:

Location: CMA's Toyota & Hyundai of Lexington Park

Position Overview: We are looking for a motivated, high-energy individual to join our Business Development Center (BDC) team. This role is critical to driving dealership success by engaging with internet customers, building relationships, and setting quality showroom appointments.

This is not a sit-back role — we are looking for someone who is competitive, coachable, and thrives in a fast-paced environment.

Compensation: Competitive salary + performance-based bonuses

About Carter Myers Automotive (CMA)

Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.

Key Responsibilities:

Respond to internet leads quickly and professionally

Communicate with customers via phone, text, email, and video

Build rapport and create meaningful conversations

Set and confirm showroom appointments

Follow up consistently with active and past customers

Work closely with sales managers and the sales team

Track daily performance metrics and activity

What Success Looks Like:

High energy and urgency every day

Strong communication skills (phone + text)

Ability to build trust quickly with customers

Consistent follow-up and persistence

Positive attitude and team-first mindset

Comfortable using video and creative communicationRequirements:

Qualifications

At least one year of experience working in a customer-facing role

Friendly, patient, and customer-focused mindset

Excellent communication and interpersonal skills

Willingness to learn and grow professionally

Basic computer literacy

Must have a valid driver’s license

Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment offers are contingent upon the successful completion of a drug screening and background check.

Full-time