Accounts Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

To assist the Credit Manager in maintaining proper credit procedures throughout the hotel in accordance with both local and Four Seasons Hotels Limited policies and procedures.

Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Conduct self in a professional manner at all times to reflect the high standards of Four Seasons Hotels.

Print, prepare and mail statements for outstanding C/L accounts at least twice per week.

Answer guest and credit card inquiries concerning accounts including the documentation and preparation of adjustments if necessary on a timely basis.

Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Manager.

Ensure all Travel Agent payments are properly reviewed/verified, audited and all Travel Agents have valid IATA number (or equivalent) and ensure that payments are not made for non-commissionable transactions and the Travel Agent is eligible to receive payment.

Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments.

Assist the Income Auditor, if necessary, in reconciling the City Ledger totals.

Assist the Credit Manager in the performance of his/her other duties as requested including the following:

Obtaining credit references

Collection of outstanding accounts

Attending pre & post conference meetings with meeting planners.

Attend and record minutes at credit meetings

Perform any additional duties as assigned by the Director of Finance, Assistant Director of Finance or Credit Manager

File documents and reports.

Collect payments to City Ledger Accounts daily.

Communicate promptly with the Credit Manager on any discrepancies in billing payments and other potential problems.

Assist in other areas of the Accounting office as needed.

Excellent written and verbal communication skills to prepare and deliver reports

Apply an ethical approach to the outcome of situations

Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the Hotel’s/Resort’s objectives

Strong interpersonal and relationship-building skills to work with peers, superiors and clients.

Work in a safe, prudent and organized manner

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Employee Discount for stays at any Four Seasons worldwide

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

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