Hotel General Manager

Job Description

$80,000 - $90,000 yearly

Responsibilities:

Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized

Devise the cleanliness and upkeep of the hotel's rooms, public areas, and grounds in order to cultivate a reputation for quality

Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings

Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them

Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success

Opening Leadership & Brand Readiness

Lead all Hilton readiness, pre opening, and activation calls

Keep the hotel aligned with Hilton’s deadlines, deliverables, and critical path milestones

Ensure all systems, tools, and processes are installed, tested, and ready for day one

Operational Excellence

Implement Hilton systems, brand standards, and operating procedures

Train and develop department leaders to build consistent habits and high performance routines

Establish a culture of accountability, service, and continuous improvement

Maintain a safe, compliant, and fully prepared environment for guests and team members

Commercial Strategy & Revenue Ramp Up

Partner with Structure Hospitality’s revenue and sales leaders to execute the opening commercial plan

Support pricing, restrictions, demand forecasting, and the 90 day ramp up strategy

Drive local sales outreach, account development, RFP submissions, and brand channel optimization

Monitor weekly performance and adjust tactics to accelerate market penetration

Team Building & Leadership

Recruit, hire, onboard, and train the entire hotel team

Set expectations early, coach decisively, and develop leaders, not passengers

Build a culture where people take pride in their work and support each other

Property Readiness & Compliance

Manage punch lists for guestrooms, public areas, back of house, and life safety systems

Coordinate inspections, permits, and approvals required for opening

Ensure the hotel is brand ready, guest ready, and team ready on opening day

Financial & Administrative Management

Oversee budgeting, forecasting, labor planning, and cost controls

Protect hotel assets and ensure accurate reporting and cash handling

Manage vendor relationships and purchasing aligned with brand standards

Drive profitability through disciplined execution and smart decision making

Qualifications:

This role requires a strong emphasis on putting the guest first and providing exceptional customer service

Demonstrate excellent organizational skills, communication skills, and problem-solving skills

You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study

5+ years of experience working in a hotel or the hospitality industry required

Previous experience as a hotel manager, assistant manager, or hotel department manager required

Required

Proven experience as a Hotel General Manager or Assistant General Manager in a branded, select service, or extended stay hotel

Demonstrated success leading teams, driving performance, and maintaining high standards

Strong understanding of hotel operations, revenue management fundamentals, and sales processes

Excellent organizational skills with the ability to manage deadlines, details, and multiple priorities

Strong communication, leadership presence, and decision making ability

High integrity, sound judgment, and a calm, steady approach under pressure

Ability to recruit, train, and develop a high performing team

Preferred

Previous experience opening a new hotel or leading major transitions

Hilton brand experience, especially with Home2 Suites or extended stay products

Familiarity with Hilton systems (OnQ, GRO, R&I, etc.)

Experience working with third party hotel management companies

Strong local market knowledge or experience in similar markets

About Company

The Home2 Suites by Hilton Logan is a brand new, 104 room extended stay hotel opening in May 2026. Designed for modern, long stay travelers, the property will feature spacious suites, in room kitchens, a fitness and laundry center, and the vibrant, flexible spaces that define the Home2 brand. Located in a growing market with strong business, university, and leisure demand, this hotel is positioned for long term success from day one.

The property will be operated by Structure Hospitality, a hotel management company based in the Salt Lake City, Utah area. Structure Hospitality specializes in select service and extended stay hotels, with a hands on approach to operations, revenue management, and sales. As the General Manager, you will work closely with their leadership team and benefit from proven systems, tools, and support—while still owning the daily execution and culture of the hotel.

Full-time