Service Manager

Job Description

Are you ready to lead and grow with a leading John Deere dealership? 21st Century Equipment LLC is hiring a full time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This is an exciting opportunity to take your career to the next level within a respected agricultural organization.

Compensation

Pay: $70,000-$100,000

Benefits

Medical insurance and HSA

Dental insurance

Vision insurance

Life insurance

Paid holidays and PTO

401(k) with company match

And many more

Your Day as a Service Manager

In this role, you will:

Supervise service department personnel

Maintain service processes that support customer satisfaction and departmental profitability

Monitor technician performance and ensure accuracy in MST and SPG usage

Review all work orders for precision and completeness

Hire, develop, and retain skilled technical personnel

Support technicians in a variety of weather and working conditions

Lift 50 lbs regularly and perform hands on tasks as needed

Your leadership ensures efficient operations, high quality service, and a safe, productive environment for both employees and customers.

Requirements

3+ years of experience in John Deere service department operations

Ability to motivate individuals and teams

Working knowledge of standard job pricing and commission based compensation

Basic understanding of financial principles related to service department operations

A Little About Us

Since 1996, 21st Century Equipment LLC has empowered farmers with advanced agricultural equipment and innovative solutions. We value integrity, accountability, teamwork, and long term commitment to production agriculture. Employees enjoy strong benefits, growth opportunities, and a supportive environment that rewards achievement and embraces change.

We Can't Wait to Hear From You

Our initial application is quick, mobile friendly, and takes just a few minutes to complete.

IND123

If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.

Full-time