Manager

Job Description

Purpose:

· Coordinate all operations of the Navigation Center, Chronic Homeless Requirements, and include tracking of Data

· Represent the Agency by making presentations to key City stakeholders

· Ensure compliance with all applicable contract regulations and agency policies and procedures

· Participate in required City Navigation Center and Outreach meetings

Supervision Received:

· Receives direct supervision from the Director of Case Management Programs

Supervision Exercised:

· Supervises and ensures the training of all Navigation Center Supervisors and Outreach Specialists

Qualifications:

· B.A. degree preferred in Human Services/Social Sciences, Healthcare or a related field, and 4 years of experience in the addictions and MH or related field, at least 1 years of supervisory experience; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.

· 2-3 years substance abuse experience necessary·

· Detail oriented

· Superior assessment skills with comprehensive knowledge behavioral health disabilities, recovery principles and psychosocial rehabilitation practices.

· Excellent communication, and organizational skills.

Scope:

· Frequent talking and listening.

· Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.

· Required to carry a phone and respond to emergency situations.

· Requires crisis intervention in emergency situations.

· Must be available for local travel and possess a valid driver's license.

· May require working varied shifts to fulfill the mandate of The Navigation Center or to meet program needs.

· May be required to attend training to become a certified agency investigator. May conduct investigations and participate in the agency rotation of on-call investigators. This requires carrying a beeper and responding to investigation hotline calls during on-call beeper coverage.

Full-time