Assistant Mowing Production Manager

Job Description

Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

DLL Landscaping & Tree Service is a solutions-based company delivering comprehensive commercial landscaping, grounds maintenance, total tree care services, and snow and ice management throughout Central Ohio.

The position of Assistant Mowing Production Manager is an essential part of the operation of DLL. While this position is considered a leadership position, it also requires hands-on work and is a customer service position because of interactions with our customers.

The Assistant Mowing Production Manager reports to the Mow Production Manager.

Requirements

Education

A high school diploma or GED is a minimum requirement.

Certifications

A valid Ohio Drivers License and be insurable by DLLs vehicle insurance provider.

Experience

2 plus years of experience in all aspects of landscaping/mowing

Prior leadership and management experience is a plus

Bilingual skills a plus

Physical Requirements

Ability to stand and/or walk long distances and work continuously for up to 2 hours at

one time to complete tasks, assist customers and other employees

Ability to work in severe temperatures for extended periods of time

Ability to lift moderate to heavy objects up to 50 pounds unassisted

Ability to climb, stoop, kneel, reach, push, pull, grasp, and perform repetitive motions

Hearing and speaking to exchange information

Dexterity of hands to perform the tasks required of the position

Sight in order to be aware of hazards and dangers found in the nature of the work.

Working Conditions

The working conditions for this position can be noisy. The successful employee must be able to function with noise interruptions and conditions that are not like a standard office job

The employee will be expected to experience hot and humid conditions as well as cold conditions while on customer sites in all weather conditions. Because this is an all-weather job, the employee must be able to function and tolerate the changing of

the seasons

The Assistant Mowing Production Manager is expected to drive to customer sites as needed

Willingness to work a varied schedule to ensure customer satisfaction/job completion including evenings, weekends, holidays and longer shifts

Qualifications

The Assistant Mowing Production Manager must give clear direction to employees

They must provide concise and detailed feedback to the Mow Production Manager

The Assistant Mowing Production Manager must be willing to take constructive criticism to improve their personal and professional development

The employee must seek out additional training opportunities to improve their skill set and learn additional skills

Ability to follow customer-specific directions and communicate those directions accurately to their assigned personnel

Desire and ability to train personnel related to tasks required, proper equipment use, safety protocol, company, and customer expectations

The Assistant Mowing Production Manager must motivate, encourage, train and mentor their Crew members

Ability to operate a skid, trucks, trailers, and other power equipment

Duties and Tasks

They will assist in the management of all aspects of the Mowing Crews, including:

o Be responsible for the productivity of each team member

o Give job-specific directions to their team and follow-up to ensure all jobs are completed to company standards and customer expectations

o Teach, manage, direct and mentor each member assigned to their crew. Give quality and timely feedback on work performed

o Train Crew on proper use of all company equipment. This includes safe usage as well as methods to reduce wear and tear and thus avoid unnecessary maintenance and repairs

o Training and certification of new hires and experienced Crew members

o Answer questions of the Crew regarding any work being done

o Communicate workload changes to Crew to ensure productivity on all shifts

o Conduct site inspections daily to ensure proper job completion and customer satisfaction

Commit daily work habits to ensure a safe working environment for self and their crew

Complete Daily Truck Safety Inspection and ensure employee safety gear is available in vehicle prior to leaving the shop for customer work sites.

Understand and commit to DLLs pledge to provide quality work the first time to all customers

Own and respond to all customer concerns/issues in a timely and satisfactory manner

Leader whose self-control is equal to all emergencies

Be responsible for the productivity of each team member

Maintain proper inventory levels of salt, sand and magnesium for treating properties

Provide proper training for snow removal techniques of plows, spreaders backhoes and walk behinds for unskilled staff

Ensure adherence to Company Vehicle/Equipment Maintenance Program

Ensure all team members record time and audit punches daily

Requirements

Wear designated company uniform at all times

Wear weather-appropriate clothing including boots and long pants.

Ensure proper hydration and nutrition during shift

Hold Crew accountable for wearing company designated attire during all shifts

Character Traits

Leader who works well with others, organized, great attention to detail and uses effective time management skills

Professional, clear, specific and explicit communications, both written and verbally

Effective time management skills with Can Do Attitude: Positive, Helpful and Energetic

Understand attention to detail, time management, critical thinking- good decisions

Strong Character with Enthusiasm and a Sense of Urgency

Punctual for all scheduled shifts

High level of integrity, consistency, and treats all customers, employees, office staff and owner fairly and with respect

Maintain a clean and professional appearance at all times

Full-time