Front Desk Coordinator

Front Desk Coordinator (Property Support) Employment Type: Full-Time Reports To: Property Manager Schedule: Monday-Friday 8:30 AM – 5:30 PM Location: Alexandria, VA About the Role: This is not your typical front desk role.

We’re looking for a reliable, professional, and proactive Front Desk & Property Coordinator to support daily operations at a commercial office property in Old Town Alexandria.

While this position is primarily front desk-based, serving as the first point of contact for tenants and visitors, managing building access, and keeping the office running smoothly, it also plays a key role in supporting the overall property.

You’ll help with tenant needs, troubleshoot basic technology, and handle a variety of administrative and operational tasks that keep things running day-to-day.

This role requires someone who can balance routine responsibilities with shifting priorities and take initiative without needing constant direction.

If you’re organized, confident working with people, and the type of person who figures things out and jumps in where needed, you’ll do well here.

What You’ll DoFront Desk & Tenant Experience (Primary Focus)Serve as the first point of contact for tenants, guests, and vendorsManage building access, including greeting visitors and assisting with secure entryAnswer and direct phone calls, emails, and general inquiriesMaintain a professional, welcoming, and organized front office environmentBuild positive relationships with tenants and provide high-level customer service Property & Administrative SupportAssist with the day-to-day operations of the propertyCoordinate communication between tenants, vendors, and managementSupport rent collection processes, notices, and general recordkeepingManage incoming and outgoing mail, deliveries, and post office runsMaintain office supplies, kitchen area, and shared spaces IT & Office SupportHelp troubleshoot office technology (phones, printers, iPads, computers)Ensure equipment is set up and functioning for daily useCoordinate with vendors or internal teams when needed Additional SupportAssist with marketing or administrative tasks related to propertyProvide support to ownership as needed (printing, scheduling, tech help)Take initiative on tasks that help improve office flow and tenant experience What We’re Looking For2–4 years of experience in a front desk, administrative, or office support roleStrong customer service skills and a professional, polished presenceComfortable interacting with a professional tenant base (including attorneys and long-term tenants)Organized, detail-oriented, and able to manage multiple prioritiesComfortable with basic technology and troubleshooting everyday office systemsAble to work independently and stay productive without constant directionReliable, proactive, and willing to take ownership of responsibilitiesComfortable working in a role with both routine front desk responsibilities and changing priorities Bonus QualificationsExperience in commercial real estate or property managementExperience supporting a professional office environmentExposure to marketing, leasing, or property operations Why This RoleStable, full-time position in a professional office settingVariety in day-to-day responsibilities beyond a typical front desk roleOpportunity to grow into property management or operationsWork closely with leadership and gain hands-on experience Additional Duties This job description is not intended to be an exhaustive list of all responsibilities, duties, or skills required for the position.

Responsibilities may change or be reassigned at any time based on business needs.

The employee may be asked to perform other duties as assigned.

Equal Employment Opportunity (EEO) Statement We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable laws.