Multi Unit Leader

Goat Restaurant Group is a family owned franchise company dedicated to building exceptional restaurant experiences across multiple markets.

We stand out in the QSR industry through our unwavering commitment to our people, empowering team members, investing in leaders, and delivering consistent results for our guests and communities.

We are driven by four core values: Empathy, Integrity, Accountability, and Discipline & Focus.

If those values resonate with you, we want to meet you.

We are looking for an experienced Area Coach to oversee multiple restaurant locations across our market.

This is a high impact leadership role responsible for developing Restaurant General Managers (RGMs), driving operational excellence, and ensuring every location delivers a consistent, exceptional guest experience.

This role requires someone who leads with integrity, communicates with clarity, and holds themselves and their teams to the highest standard even when no one is watching.

What You Will Do Lead & Develop PeopleDirectly coach and mentor Restaurant General Managers (RGMs) across multiple locationsBuild and maintain a strong leadership pipeline by identifying and developing future RGMsConduct regular store visits, walkthroughs, and structured performance check-insSupport RGMs in staffing their restaurants fully with high-performing teamsPartner on performance management, coaching, and HR processes Drive Operational ExcellenceEnsure all locations are executing operational and training programs consistentlyHold RGMs accountable to staffing benchmarks, scheduling standards, and guest experience metricsEnsure compliance with all food safety, health code, and company standards at every locationReview and act on financial and operational reports to drive profitability and hit annual targets Communicate & AlignServe as the primary point of contact between RGMs and senior leadershipProvide clear, consistent direction across all locations — no mixed messagesApprove time off requests and ensure proper coverage across your marketEscalate people or operational concerns through the appropriate chain of communication Protect the BrandUphold and enforce all company policies, procedures, and standards of conductEnsure all locations maintain compliance with company guidelines at all timesAddress performance issues promptly, fairly, and consistently across all stores What We're Looking ForMinimum 3–5 years of multi-unit leadership experience in QSR or fast-casual diningProven track record of developing strong restaurant managers and high-performing teamsStrong financial acumen, experience managing budgets, sales, labor, and profitability goalsExcellent communication and conflict resolution skillsAbility to lead with integrity, hold people accountable, and create a culture of consistencyStrong organizational skills with the ability to manage multiple priorities across locationsExperience supporting HR processes including performance management and investigationsA valid driver's license and willingness to travel regularly within your assigned market What We OfferCompetitive Compensation — Base salary plus monthly allowances and performance based bonusesComprehensive Benefits — Medical, dental, and vision coverage with up to 80% of premiums covered401(k) with company matchCareer Growth — We promote from within and are committed to your long term developmentPaid Time Off — Including PTO, holidays, and bereavement leave for eligible team membersA People-First Culture — Work alongside a leadership team that is invested in your success and the success of every person in our restaurantsShort-Term & Long-Term Disability Coverage This position covers the Northwest Columbus area.

Regular travel to restaurant locations within the market is required.

If you are a proven multi-unit leader who is passionate about developing people, driving results, and building a culture of accountability and excellence —Goat Restaurant Group is the place for you.