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Head of Steel Operations, Hong Kong

Redstone Commodity Search
Hong Kong Island, Hong Kong
HKD 540,000 - HKD 560,000
February 20, 2017

Redstone Commodity Search focus on offering 360 search solutions to the global commodities markets. With a competitive coverage of Trading Houses, Producers, Majors, Utilities, Merchants, Hedge Funds, Investment Banks and Brokerages; Redstone Commodity Search can confidently offer you an edge in today’s volatile market.

Redstone Commodity Search are working with an international steel trading company seeking a head of steel operations in Hong Kong.

Key Responsibilities / Tasks

• In charge of the Hong Kong operations team to process all customer orders within Asia

• Manage the logistics (including the warehousing) for long and flat steel products from the steel mills to the customers; Improve services to increase customer satisfaction and develop service performance measurement indices

• Take accountability for the accurate documentation of the product deliveries in compliance with the individual customer contracts

• Lead the operations team and foster strong as well as close connections with the mills, customers and commercial departments to enhance the overall performance of the customer service

• Reports into the General Manager

Key Qualifications / Experience

• 10+ years’ experience with a steel trading company or steel mill in an operations, logistics, supply chain or customer service operations position

• Work experience in warehousing in Asia and a good understanding of letters of credit and other shipping / chartering documentation is essential

• Strong knowledge of customer service management within operations / logistics

• Fluency in English and Mandarin is required

• Located in Hong Kong or happy to relocate

Keywords: physical, commodity, commodities, metals, metal, Steel, raw materials, Iron Ore, dry freight, dry bulk, trading company, steel mill, mill, trading, operations, operator, operation manager, operations manager, trade support, steel operator, customer service, customer service operation, customer service management, logistics, warehouse, warehousing, Supply Chain, supply chain management, logistic, shipping, Letters of Credit, L/C, LC, LCs, chartering, documentation, administration, clearance, clearing, trade execution, execution, Asia, Hong Kong, HK, China, Chinese, Mandarin, Cantonese, Redstone Commodity Search, RS0542A

If you match the job description and are keen on applying for this role; please send us a copy of your resume/cover letter to or submit your application through the Vacancy Form.