Account Manager (E-Commerce)

Overview

We are seeking a driven and analytical Account Manager to oversee a portfolio of customer accounts and support ongoing business growth. This role is responsible for managing account performance, strengthening partner relationships, and collaborating cross-functionally to support eCommerce operations.

The ideal candidate is highly organized, data-driven, and comfortable working in a fast-paced environment. This position plays a key role in analyzing performance, identifying growth opportunities, and executing strategies that align with overall business objectives.

Key Responsibilities

Manage and grow assigned accounts to meet or exceed sales goals

Develop accurate sales forecasts based on performance trends, customer behavior, and market conditions

Analyze account performance on a daily, weekly, and monthly basis to identify opportunities and risks

Adjust strategies in real-time and partner with leadership on business impact and execution plans

Build and maintain quarterly forecasts at both category and product levels

Evaluate product and category performance, identifying successes, gaps, and areas for expansion

Monitor and report on listing and assortment performance across eCommerce platforms

Stay informed on consumer trends and buying behavior to enhance the online customer experience

Collaborate with internal teams to plan assortments and drive incremental revenue growth

Partner with external stakeholders to strengthen relationships and expand account opportunities

Support promotional planning and listing optimization efforts

Qualifications

Bachelor’s degree in Business, Marketing, Merchandising, or a related field

3–4 years of experience in account management, preferably within apparel or eCommerce

Strong background in eCommerce merchandising required

Advanced proficiency in Microsoft Excel and overall Microsoft Office Suite

Experience with sales forecasting, budgeting, and financial analysis

Knowledge of pricing strategies and margin management

Proven ability to manage and grow external partner relationships

Strong analytical and problem-solving skills with a data-driven mindset

Excellent communication and collaboration abilities

Highly detail-oriented with strong organizational and follow-up skills

Self-motivated with the ability to take initiative and work independently

#INAPR2026 #LI-AS7 #LI-ONSITE

Full-Time