Digital Product Operations Director

Description

Huntington is accelerating a client centric digital transformation across the Commercial Bank. Digital is a core enabler of our growth strategy, powering modern, intuitive, and data driven experiences for our clients and colleagues.

We are seeking a strategic, execution driven Director of Digital Product Operations to steer our digital organization towards achieving business objectives and measuring results.

This is a vital role in the Digital Organization responsible for implementing connectivity across the product groups and managing structures and routines that enhance coordination for clarity and efficient delivery. You will lead the product operations team to establish the frameworks, processes, insights, and rituals that enable Product teams to work smarter, move faster, and deliver high value experiences for our customers.

Duties and Responsibilities:

Operationalize the Product Operating Model across Digital Product Teams

Design and scale processes for road mapping, prioritization, quarterly planning, and cross-functional alignment.

Drive clarity on product KPIs, success metrics, and governance frameworks.

Operationalize a consistent and comprehensive portfolio roadmap across product teams and initiatives.

Lead quarterly product portfolio planning across teams and value streams.

Align roadmaps to funding, capacity, and strategic priorities.

Design and run portfolio governance forums (monthly/quarterly)

Create clear decision frameworks for prioritization, tradeoffs, continuous planning.

Prepare concise, executive ready portfolio materials and recommendations.

Build dashboards providing end to end visibility into progress, risks, and value realization.

Surface trends and insights that inform leadership decisions and portfolio optimization.

Improve consistency and clarity across product and portfolio reporting.

Key liaison with Value management office to drive product tooling strategy (e.g., Agile Place, Productboard, A-ha, Jira, Planview, Sharepoint, Confluence etc.)

Ensure tooling supports both team level execution and portfolio/product level governance

Basic Qualifications:

Bachelor's Degree

7+ years of experience in financial services industry and experience in development and integration of systems into businesses

Preferred Qualifications:

12+ years experience in product, portfolio management, Program management or technology leadership

Strong understanding of agile methodologies, product lifecycle management, and digital product strategy.

Demonstrated ability to influence without authority across cross-functional teams

Exceptional communication, systems thinking, and problem solving skills.

Proficiency with product management tools

Experience operating in complex, matrixed organizations.

Proven ability to lead matrixed, cross0funcitonal teams leveraging collaboration, influence, and conflict resolution skills to deliver business outcomes.

Ability to shift effectively between strategy and tactical execution management.

Background in digital channels, customer experience platforms, or enterprise technology.

Experience with product management within financial industry is a plus

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)Yes

Workplace Type:Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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