Orthopedic Intake Specialist

Orthopedic Intake Specialist – Front Office -- Full-Time

We are seeking a friendly, detail-oriented Intake Specialist to join our front office team! This role is the first point of contact for our patients and plays a critical role in creating a positive, efficient experience from the moment they walk through our doors.

What You'll Do:

Greet and check in patients with professionalism and warmth

Verify patient demographics, insurance, and required documentation

Collect copays, self-pay deposits, and outstanding balances

Ensure all intake forms and consents are completed accurately

Support scheduling and coordinate patient flow

Maintain accurate and organized medical records

Assist with administrative tasks and front office operations

What We're Looking For:

Prior front desk or healthcare reception experience preferred

Strong attention to detail and organizational skills

Excellent communication and customer service skills

Ability to multitask in a fast-paced environment

Basic computer proficiency (Microsoft Office, EMR systems)

Why Join Us?

Collaborative, team-focused environment

Opportunity to make a direct impact on patient experience in a private orthopedic practice

Stable, full-time schedule (Monday–Friday)