Strategy & Operations Associate

The Role

At Entyre Care, our General Managers are the boots-on-the-ground leaders scaling operations state by state to deliver life-changing support for family caregivers. As Strategy & Operations Associate to the GM of Ohio, you'll be their right-hand partner, owning execution across operations, regulatory strategy, and growth initiatives.

This isn't a back-office role. It's a launchpad. You'll be in the room for the biggest decisions, own critical workstreams, and play a hands-on role in running the day-to-day of Ohio operations (our second largest state). This role offers a rare career accelerator: a direct path to GM for high performers who want to continue growing here, and as a standout foundation with real startup operational management experience for those considering top business schools down the line.

What You'll Do

Act as the GM's right-hand (think Chief of Staff): drive execution on day-to-day priorities, problem-solve, and keep the team moving fast.

Become an expert across Ohio's Medicaid program, waiver, and regulatory environment, turning complexity into an operational playbook.

Build and refine state-specific operations: from caregiver onboarding to compliance and reimbursement.

Lead cross-functional initiatives spanning clinical operations, customer success, partnerships, and regulatory affairs.

Drive data analysis and reporting to inform decisions and spot growth opportunities.

Build strategic and operational roadmaps for high-priority initiatives.

Partner with HQ teams (product, marketing, finance, automation, sales) to bring local needs to life.

Drive the delivery of special projects, anything from fixing onboarding bottlenecks to preparing expansion launches.

Learn the GM playbook. What You Bring

At least 2-3 years in management consulting - preferably with exposure to healthcare casework

Ideally also 1-2 years in strategy/ops roles at high-growth companies. Healthcare operations a plus (not required).

Relentless problem-solving ability with strong analytical chops.

Bias for action: you thrive in ambiguity, cut through noise, and move fast.

Strong situational communication skills across stakeholder types; you can engage with clinical staff, regulators, and executives alike.

Curiosity to master Medicaid and state regulatory environments. The Opportunity

Drive outcomes at an organization that sits at the intersection of government and social impact.

Direct mentorship from the GM-shadow, learn, and grow into the role.

A path to GM for those who want to build a long-term career at Entyre.

For others, a standout foundation for admission to top MBA programs.

Ground-floor seat at a company redefining family caregiving.

A culture that moves fast, takes big swings, and builds for impact.

How We Operate - Non-Negotiable:

"Insanely Great" for Families - Delivered Now:

Forget just 'satisfaction'. We deliver support that makes caregivers feel loved and seen. Understand their pain, anticipate their needs, and solve them - fast. The standard is "Insanely Great," period. Anything less slows us down and fails our families.

Speed is King - Ruthless Focus is the Key:

Velocity comes from focus. Kill distractions. We concentrate all firepower on the #1 critical objective until it's done. Then we attack the next one. Decide what not to do and cut it ruthlessly. Being a mile wide and an inch deep is failure. Move the needle now.

Raise the Bar: Crush Mediocrity:

Mediocrity is poison. It kills speed, morale, and companies. We hunt it down and eliminate it. Good enough is never good enough. Demand A-Player performance from yourself and everyone around you. Own your shit. Deliver excellence, fast. No excuses, no passengers.

The Speed Algorithm: Question. Delete. Simplify. Accelerate.

This is how we build momentum: Question every requirement - who asked? why? Delete ruthlessly - parts, processes, bureaucracy. If you don't add 10% back later, you didn't cut enough. Simplify what's left. Then, accelerate cycle time like hell. Challenge everything. "It can't be done" means "You haven't figured it out yet. Go do it." Break bottlenecks, find shortcuts, remove friction.

Act Like Owners - Bold Bets, Fast Action:

This is your company. Own the mission, own the results. Don't wait for permission - take initiative. Make bold bets that can leapfrog progress for our families. Act decisively. Move fast. If you stumble, learn faster and go again. Bias for action is everything.

The Bottom Line:

We are building something vital and doing it at lightning speed. This requires intensity, focus, and a relentless drive to execute. If reading this makes you want to jump up and build faster, welcome to Entyre. If not, get out of the way.