Resident Support Staff

Job Description

Vermont Soteria House Resident Support Staff - Second Shift

The Company: Pathways Vermont provides community-based mental health services and collaborative learning that centers people as the experts of their own lives. We strengthen our communities and the system of care by elevating the voices of lived experience.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Program: Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to medications and/or clinical interventions. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL).

Soteria is a unionized program at Pathways Vermont and the Resident Support Staff role is a unionized position within Soteria Vermont.

The Role: The Resident Support Staff is a member of the Soteria community which focuses on essential house functions and being with residents.

Available Positions: 1

Location: In person (Burlington VT)

Schedule(s): Sunday-Wednesday 4pm-12am, Thursday 2:30pm-6:30pm

Reports to: Second Shift Supervisor

Compensation: $19.50

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities:

Be with residents: non-judgmental, non-directive approach of providing support and availability

Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches; including but not limited to social skills, wellness, assistance with any medications and housekeeping

Attend regularly scheduled meetings as assigned

One supervision meeting per week/ additionally as needed

One team meeting per week

One All-Staff meeting per month

One Co-reflection per month

Complete 12 hours of TCR (therapeutic community residence) training annually

Maintain thorough understanding of Soteria policies and procedures, including emergency protocol

Communicate to residents programmatic rules and expectations

Collaborate with residents in the formulation and review of a comprehensive care plan to be updated on a regular basis, including but not limited to assistance in computing expenses and preparing budgets

Maintain records, compile reports and complete other program documentation (including care notes, statistics, letters, petty cash receipts, etc.)

Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation

Regular household cleaning and maintenance

Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Other duties as assigned

Qualifications:

Valid driver’s license and ability to drive vehicle required

Excellent communication, writing, and computer skills

Excellent interpersonal skills and the ability to form relationships with marginalized individuals

Sound judgment and good problem solving skills including assessing risk factors

Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation

Ability to work weekends

Ability to work effectively as part of the team

Ability to share one’s own personal transformative life experiences

Personal experience of psychosis/extreme states will be considered an asset

Willingness to self-reflect, learn, and practice new ways of being in relationships

Risk and discomfort tolerance

Working Conditions/Physical Demands:

Ability to ascend and descend stairs often required

Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting

Often meeting with persons in the community and/or visiting different businesses

Rarely running or moving at very swift speed to avoid emergency situation

Regular operation of a computer and other office machinery including frequent typing

Frequent talking and listening in participation of exchanging ideas through spoken word

Occasionally lifting and carrying up to 50 pounds

Frequent exposure to outside environmental conditions (all seasons)

Occasional exposure to high levels of noise

Compensation:

$19.50 per hour

Benefits:

Medical, dental and vision insurance

Long Term Disability/Life Insurance

Paid Time Off (accrual of 210 hours per year to start)

9 Paid Holidays Annually

403(b) Retirement Savings Plan

Employee Assistance Program

Longevity Recognition Rewards

Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Full-time