Operations Manager

Job Description

Operations Manager- Hybrid Role- 75% Hotel F&B Focused with 25% Hotel Operations.

Hours are 1pm-11pm.

Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 83 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!

WHAT WE OFFER:

Career advancement opportunities

Employee discounts

Competitive pay

Daily Pay Option

Flexible work schedule

Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)

Paid Vacation

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS:

Create and manage all food and beverage budgets

Drive food and beverage profits

Hire, train, and schedule all food and beverage staff

Manage banquet functions

Work closely with the sales department on catering contracts

Weekly distribution of BEOs

Conduct proper inventory of all food and beverage area weekly

Ensure proper brand standard presentations during all meal times

Manage updates to published materials related to food and beverage

Proper daily inspection of main kitchen, restaurant, buffet area, and meeting rooms to ensure cleanliness

Cover shifts as needed including cooking and bartending

Monitors and ensures compliance with all guidelines for operations

Conducts monthly department meetings to review new procedures and solicit input from all employees

Handles and provides resolution to guest complaints and employee issues

Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures

Answers inquiries pertaining to hotel policies and services

Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines

Ensures property hiring practices comply with all state and federal requirements

Supervises work activities of housekeeping staff and front desk staff

Ensures adherence to company quality standards by inspecting rooms, including deep cleans

All other duties as assigned

SUPERVISORY RESPONSIBILITIES:

Directly supervises food and beverage team, front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

WHAT WE ARE LOOKING FOR:

Preferably 1+ year of similar experience in Select Service or Extended Stay properties

F&B Experience is a must.

Hotel Operations experience is preferred.

Brand Experience preferred.

Knowledgeable in Inventories, Scheduling, and Ordering.

Valid Driver’s License.

Open Availability and able to work 1pm-10pm shift.

Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Full-time