Position: Japanese Technical Support Specialist
Location: BGC, Taguig
You will provide assistance to Japanese customers related to the software products offered by the company.
You will use different channels of communication including email, phone and social media accounts.
Provide information to the customers on how to use the products well, to maximize the features of these products.
Provide an effective solution to their problems about the software.
Offer suitable products for the customers’ needs.
Must be knowledgeable of the Japanese language speaking, reading and writing.
Preferably with 2 years experience in Customer Service.
Should have experience in using social media account like Twitter, Facebook and Google Apps.
Candidates without Bachelor’s degree are welcome to apply.
Should be amenable to work in Taguig.
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