Senior Administrative Office Manager

Senior Administrative Office Manager

THIS IS NOT A REMOTE ROLE: MUST BE A COMMUTABLE DISTANCE FROM PROVINCETOWN/ WELLFLEET MA

The Senior Administrative Office Manager serves as the lead administrative resource within the office and a support partner across multiple locations. In addition to managing daily office operations and providing comprehensive agent and transaction support, this role is responsible for mentoring and training administrative staff, standardizing processes, and driving improvements in efficiency and service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Coordinate daily office operations, including facilities, equipment, and vendor management; ensure timely maintenance, supply ordering, and resolution of office needs.

Manage relationships with vendors and suppliers, review and approve related invoices, and act as primary contact for property management.

Maintain and update transaction data in property and accounting systems, ensuring accuracy in buyer/seller information, closing details, and required documentation.

Monitor listing files and correspondence, confirming paperwork is complete and compliant with corporate and regulatory standards.

Support agents throughout the transaction cycle to ensure timely submission of documents and funds for closings.

Provide administrative and operational support to agents and brokers, including reports, listing sheets, and metrics.

Coordinate new agent onboarding, including MLS setup, systems connections, and corporate paperwork.

Serve as a resource for technology, program use, and marketing requests.

Develop and produce marketing materials (feature sheets, brochures, flyers, postcards, market reports) and coordinate advertising across digital and print platforms.

Enhance social media engagement by managing office channels and building connections with brokers, clients, and local businesses.

Act as a communication conduit between the Corporate Office/Regional Support Center and local offices, ensuring clear information flow and elevating feedback from the field.

Lead and mentor administrative staff, including onboarding and training of new Office Managers and support personnel.

Identify inefficiencies in administrative processes and recommend improvements to streamline workflows and enhance agent support.

Pilot new technology and systems before company-wide rollout and support adoption at the office level.

Serve as the first point of contact for office visitors and inquiries, providing a professional and welcoming client experience.

Performs other duties as assigned.

QUALIFICATION REQUIREMENTS:

Associates degree required, BS/BA strongly preferred.

Real Estate experience 1-3 years required

Prior experience in a prior administrative role required (internship or college work applicable).

Must be detail oriented and results driven.

Ability to build and maintain relationships.

Strong organization, administrative, and time management skills.

Excellent verbal and written communication skills.

Must be customer-service oriented and able to multi-task in a fast-paced environment.

Positive, friendly and resourceful demeanor required.

Working knowledge of MS Office applications required.

Compensation details:

PI522092196279-31181-40016775

Full-Time