Communications Technician

Department

VH CORP COMMUNICATIONS - 108341

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

Job Description

The Communications Technician accurately handles answer/ transfer calls for the general public, communicates directions to different facilities for general public, pages physicians/ VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values.

Education

High school diploma or equivalency required

Experience

Former hospital department/call center operator or physician office experience preferred

Qualifications

- Customer service oriented and excellent communication skills required - Proficiency in computer and typing skills (40-50 wpm) required - Working knowledge of Microsoft Word and Outlook required - Ability to respond to multiple demands and use analytical

FLSA Classification

Non-exempt

Physical Demands

6 A Customer Service

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

A Zero-Deductible Health Plan

Dental and vision insurance

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

A Robust Employee Assistance Program to help with many aspects of emotional wellbeing

Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

JR108693