Job Description
Benefits/Perks
Paid Time Off (subject to eligibility): Sick, Vacation, Holiday, Bereavement, FMLA, Parental Leave
401k (subject to eligibility)
Monthly Commissions
Summary
General office administration opportunity in growing company
Must have basic familiarity with QuickBooks
Create reporting in company CRM
Maintain Files
Work directly with QuickBooks Online
requires professional approach
Company Overview
Stratus Building Solutions is the industry-leading franchise in green commercial cleaning. Entrepreneur Magazine’s #1 fastest-growing franchise brand (#23 business overall). Stratus fosters an environment where passion meets purpose. Here, you will find more than a job; you will discover a community driven by innovation, collaboration, and a shared commitment to excellence. We offer opportunities for personal growth, professional development, and the chance to make a meaningful impact with our Unit Franchise Owners and our local community.
Stratus Building Solutions is passionate about driving positive change and making a difference in the world through the commercial cleaning industry. Whether it’s through groundbreaking innovation, sustainable practices, or empowering our employees and communities, we are committed to leaving a lasting impact.
Our supportive culture and diverse team ensure that everyone feels valued and empowered to succeed.
Job Summary
The Administrator plays a vital role in ensuring smooth business operations, financial stability, and customer satisfaction. This position requires strong communication abilities, organizational skills, attention to detail, and the ability to multitask across administrative, financial, and customer service functions. The Administrator also contributes to sales support, franchise development, and long-term retention of customers and Unit Franchisees- all leading to growth.
Responsibilities
Assist Regional Director in stated corporate goals
Create reporting for leadership to track, analyze and manage
Greets and acknowledges all visitors courteously and promptly answers incoming calls in the same fashion.
Process accounts payable weekly and monitor expenses against budget.
Maintain accurate records.
Create and maintain postings and opportunities on social media platforms (bonus earnings potential)
Assist accountant or bookkeeper with their financial governance.
Assist in monitoring and maintaining accounts receivable payment term reminders with the Regional Director
Perform welcome calls,, and follow-up calls.
Prepare monthly customer and Unit Franchisee Statements.
Perform monthly audit of new customer files
Assist in maintaining and evaluating Social Media Posts
Provide excellent customer service
Assists in all areas of accurate and timely data entry of customer and Franchisee transactions.
Following Corporate and Regional practices, generates and distributes necessary information and/or business correspondence to Franchise Owners and/or potential Franchise prospects.
Attends weekly staff meetings.
Performs other duties as may be assigned by the Regional Director.
Bilingual in Spanish preferred - NOT required
Qualifications
Previous office management experience 1+ year(s)
Familiarity with G-Suite Workspace, HubSpot, LinkedIn
Ability to navigate the internet and various platforms
Part-time