Assistant General Manager

Job Description

We are seeking a highly motivated and passionate Assistant General Manager to join our team. This is a dynamic leadership role designed for an individual who thrives in a fast-paced environment, is driven by results, and is committed to delivering exceptional guest experiences.

As the AGM, you will partner closely with the General Manager to lead daily hotel operations, drive financial performance, and develop a high-performing team. This position plays a critical role in ensuring operational excellence, maximizing profitability, and maintaining brand and company standards.*Must have previous Hotel Experience*

Benefits:

401(k)

Health insurance

Dental / Vision insurance

Life insurance

Paid time off

Team Member Discounts

Responsibilities

Assist the General Manager in overseeing all aspects of hotel operations, including Front Desk, Housekeeping, Maintenance, F&B, and Sales support

Drive revenue, control expenses, and maximize profitability while meeting or exceeding budget goals

Review staff performance and establish accountability to ensure brand and company standards and procedures are met

Work alongside staff in BOH and FOH to improve efficiency and determine areas of improvement and productivity

Ensure compliance with brand standards, company policies, and safety regulations

Act as Manager on Duty and handle guest concerns, escalations, and operational challenges effectively

Establish, communicate goals, and provide feedback to motivate employees

Adequately train all employees and schedule/assign duties/shifts

Interview and hire staff and complete annual performance reviews

Initiate disciplinary, or other staff-related actions in accordance with company rules and policies

Engage with guests to establish outstanding service levels and effective problem resolution

Inspect hotel rooms and public space for cleanliness and appeal

Establish cost control procedures by analyzing vendors and financial

Analyze financial information and establish efficient reporting & communication with the management company

Drive execution of company initiatives, programs, and operational standards

Foster a positive, productive, team-oriented work environment focused on results and continuous improvementRequired Skills

Minimum of 3 years’ hotel experience in a supervisory role is required

Must be highly motivated, self-directed, with strong initiative and desire for achievement

Exceptional customer service skills required

Must possess strong computer skills

Excellent communication and presentations skills required

Leadership abilities and experience required

Full-time