Multi Unit Leader

Goat Restaurant Group is a family owned franchise company dedicated to building exceptional restaurant experiences across multiple markets. We stand out in the QSR industry through our unwavering commitment to our people, empowering team members, investing in leaders, and delivering consistent results for our guests and communities.

We are driven by four core values: Empathy, Integrity, Accountability, and Discipline & Focus. If those values resonate with you, we want to meet you.

We are looking for an experienced Area Coach to oversee multiple restaurant locations across our market. This is a high impact leadership role responsible for developing Restaurant General Managers (RGMs), driving operational excellence, and ensuring every location delivers a consistent, exceptional guest experience.

This role requires someone who leads with integrity, communicates with clarity, and holds themselves and their teams to the highest standard even when no one is watching.

What You Will Do

Lead & Develop People

Directly coach and mentor Restaurant General Managers (RGMs) across multiple locations

Build and maintain a strong leadership pipeline by identifying and developing future RGMs

Conduct regular store visits, walkthroughs, and structured performance check-ins

Support RGMs in staffing their restaurants fully with high-performing teams

Partner on performance management, coaching, and HR processes

Drive Operational Excellence

Ensure all locations are executing operational and training programs consistently

Hold RGMs accountable to staffing benchmarks, scheduling standards, and guest experience metrics

Ensure compliance with all food safety, health code, and company standards at every location

Review and act on financial and operational reports to drive profitability and hit annual targets

Communicate & Align

Serve as the primary point of contact between RGMs and senior leadership

Provide clear, consistent direction across all locations — no mixed messages

Approve time off requests and ensure proper coverage across your market

Escalate people or operational concerns through the appropriate chain of communication

Protect the Brand

Uphold and enforce all company policies, procedures, and standards of conduct

Ensure all locations maintain compliance with company guidelines at all times

Address performance issues promptly, fairly, and consistently across all stores

What We're Looking For

Minimum 3–5 years of multi-unit leadership experience in QSR or fast-casual dining

Proven track record of developing strong restaurant managers and high-performing teams

Strong financial acumen, experience managing budgets, sales, labor, and profitability goals

Excellent communication and conflict resolution skills

Ability to lead with integrity, hold people accountable, and create a culture of consistency

Strong organizational skills with the ability to manage multiple priorities across locations

Experience supporting HR processes including performance management and investigations

A valid driver's license and willingness to travel regularly within your assigned market

What We Offer

Competitive Compensation — Base salary plus monthly allowances and performance based bonuses

Comprehensive Benefits — Medical, dental, and vision coverage with up to 80% of premiums covered

401(k) with company match

Career Growth — We promote from within and are committed to your long term development

Paid Time Off — Including PTO, holidays, and bereavement leave for eligible team members

A People-First Culture — Work alongside a leadership team that is invested in your success and the success of every person in our restaurants

Short-Term & Long-Term Disability Coverage

This position covers the Northwest Columbus area. Regular travel to restaurant locations within the market is required.

If you are a proven multi-unit leader who is passionate about developing people, driving results, and building a culture of accountability and excellence —Goat Restaurant Group is the place for you.