Unit Care Technician

Renders direct and indirect patient care under direction of appropriate licensed personnel.

Facilitates care to meet patient's daily living activity needs by providing physical and clerical support, coordinating activities, and communicating effectively.

Provides personal self-care and activity programs to patients.

Contributes to the operation of the unit.

Responsible for completion of unit competency assessments and, if appropriate, annual education review.

Promotes an overall culture of excellence and positive and professional first impression to patients and visitors by providing hospitality and general information.

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION Preferred: * 1 year of nursing school CERTIFICATIONS, LICENSES, REGISTRATIONS Preferred: * American Heart Association (AHA) Basic Life Support (BLS). No other certifications, licenses, registrations or special requirements are required except in the following departments: Emergency (SBCH) and CT Departments: Emergency Medical Technician certification or Emergency Medical Technician ? Paramedic certification.

Emergency Department (GVCH): Emergency Medical Technician certification or Emergency Medical Technician ? Paramedic certification or Certified Nursing Assistant certification.

RT Center for Wound Management: Successful completion of Vasamed training within 6 months on the job.

Santa Ynez ED and Med/Surg: Successful completion of Telemetry Monitor Observer course within six months on the job.

ICU (GVCH): Successful completion of Telemetry Monitor Observer course within six months on the job.

TECHNICAL REQUIREMENTS Preferred: * Basic Computer skills.

Knowledge of office systems, practices, and equipment.

Knowledge of basic medical terminology.

Ability to use correct grammar and spelling.

Excellent customer service skills.

* Ability to use computer charting (electronic medical record) and computer order entry.

Microsoft Word and Excel skills.

KNOWLEDGE, SKILLS, and ABILITIES All knowledge, skills, and abilities listed indicate the minimum level deemed necessary to perform this job proficiently.

* Ability to organize and prioritize work effectively.

Ability to solve minor problems of patient care, including equipment and supplies, relationships, basic comfort needs, environment, and communicate to appropriate caregiver.

Ability to exercise sound judgment.

Ability to facilitate necessary changes on the unit and take an active role in helping co-workers understand the need for change.

Critical thinking skills to exercise good judgment in communications, patient care, and assisting with problems.

* Demonstrates effective interpersonal skills by participating in joint problem identification and solution.

* The employee communicates effectively.

Ability to listen and communicate effectively.

Strong written and oral communication skills.

Ability to manage all systems of communication on the unit (phone, computer, intercom, emergency codes, pneumatic tubes, etc.) and serves as a resource to other staff.

* Understand and utilize basic medical terminology.

Basic understanding of the concepts/disease processes most commonly seen on the unit.

Knowledge and basic understanding of patient safety and ability to perform tasks in a manner safe for the employee and patient.

Ability to prioritize work and to resume workflow after urgent or frequent interruptions.

Demonstrates professionalism, communication and compassion with regard for human dignity.

YEARS OF RELATED WORK EXPERIENCE * Preferred: 1 year customer service experience in a healthcare setting, or 1 year clerical experience in a healthcare setting, or one year patient care experience.