Full Time Office Manager

Location (Melbourne Office): 2/140 Keilor Rd, Essendon North VIC 3041

Position: Office Manager

Employment Type: Full Time

Salary Range: AUD $75,000 to $85,000 plus superannuation, commensurate with qualifications and experience.

Sanji Caldera Associates Pty Ltd

Sanji Caldera Associates Pty Ltd is a well-established, multi-national immigration consultancy firm specialising in Australian services. Founded in 2006, the firm has built a strong reputation for delivering innovative visa solutions across skilled, family, student, and business migration pathways.

Headquartered in Melbourne with international branch offices in Sri Lanka and Dubai the organisation is committed to providing tailored, high-quality migration solutions and exceptional client experiences.

We are seeking a highly organised and experienced Office Manager to oversee and coordinate the daily operations of our Melbourne office as well as our other international branch offices, ensuring smooth workflow, consistent standards, and high-quality client service across all locations. This is a full-time role.

This role is essential for ensuring the smooth operation of a fast-paced, multi-location migration consultancy. You will oversee office operations, HR, and payroll processes, support staff, maintain high-quality client service, and contribute to the company’s continued growth and innovation.

Key Responsibilities:

Operational Management

• Oversee day-to-day operations of the Melbourne office and other international branch offices to ensure efficient and consistent processes

• Develop, implement, and maintain office systems, procedures, and policies suitable for a multi-office migration consultancy

• Coordinate workflow, including allocation of cases to ensure timely preparation, submission, and tracking of client visa and migration applications

• Prepare operational reports and assist management with strategic planning and business development

• Organise and coordinate office meetings, events, and staff travel

HR and Payroll Management

• Supervise, mentor, and support administrative and office staff across all locations

• Manage recruitment, onboarding, induction, and staff training programs

• Conduct performance reviews, manage staff rostering, leave, and professional development

• Administer payroll processes, ensuring accuracy, compliance, and timely processing

• Maintain employee records and ensure adherence to employment law, regulatory requirements, and company policies

Financial & Vendor Management

• Monitor office budgets, resource allocation, and operational expenditures in coordination with the Accountant.

• Assist with invoicing, billing, and financial record tracking to ensure timely processing and accurate reporting

• Manage office suppliers, service providers, and contractors to maintain office facilities and equipment

Client & Stakeholder Management

• Liaise with clients, government agencies, and other stakeholders regarding documentation, compliance, and procedural matters

• Handle client queries, complaints, or issues promptly and professionally to maintain high levels of service

Compliance & Process Improvement

• Maintain accurate records for audit, regulatory, and compliance purposes

• Identify operational, HR, and financial process improvements and assist management in implementing strategies to enhance efficiency, service delivery, and staff satisfaction

• Ensure office operations comply with privacy, security, and regulatory standards

Requirements:

• Minimum Diploma or higher in Business Administration, Management, or a related field

• Minimum 1 year of experience in office management or a similar role, preferably in professional services or migration consultancy

• Experience in HR and payroll administration

• Experience with vendor management

• Strong organisational, multitasking, and time management skills

• Excellent written and verbal communication skills, with experience liaising with clients and staff

• Ability to work independently and collaboratively across multiple locations

• High attention to detail and problem-solving capability

• Proficiency in Microsoft Office, payroll, and office management systems

• Preference will be given to candidates with unrestricted work rights

How to Apply:

Applications open on 1 April 2026 and close on 1 May 2026.

Please submit your resume and a cover letter outlining your experience and suitability for the role to Business Nest to . Please include the job role title in your email.