Office Manager / Administrative Assistant - Insurance Agency (Dormont, PA)
We're a growing insurance agency in Dormont seeking a highly organized, detail-oriented Office Manager / Administrative Assistant to support daily operations and help deliver an excellent experience to our clients. This role is ideal for someone who enjoys keeping an office running smoothly, communicating with people, and learning new skills in a stable, professional industry.
What You'll Do
Manage day-to-day office operations and administrative tasks
Support agents with client communications, scheduling, and documentation
Maintain organized records, files, and internal systems
Assist with customer service needs, both in person and over the phone
Handle data entry, correspondence, and general office coordination
Contribute to a positive, professional, and welcoming office environment
What We're Looking For
Highly organized with strong attention to detail
Excellent communication and interpersonal skills
Strong computer skills, including Microsoft Office
Insurance experience or an insurance license is helpful but not required
A proactive, dependable team player who enjoys helping others
Compensation & Benefits
$40,000-$60,000 salary, based on qualifications
Performance-based bonuses
IRA contribution
Paid Time Off (PTO)
Training and professional development in the insurance industry
Monday-Friday schedule with flexible hours
Why Join Us?
We're a local, family-owned insurance agency rooted right here in Dormont, and everything we do is built around being your local neighborhood insurance team. Our clients are hardworking Pittsburgh families and businesses who value honesty, reliability, and personal service -- and we take pride in showing up for them every day. If you appreciate a down-to-earth, blue-collar work culture where people look out for each other, you'll feel right at home with us. You won't be just another employee -- you'll be part of a tight-knit team that values trust, community, and long-term relationships.