Call Center Representative

Job Description

Description:

We are a very busy Orthopedic practice and are looking for a Call Center Representative to handle our high volume of patient phone calls and appointments.

We need you to be the friendly face at check-in or the happy voice on the phone. The multi-tasking professional who can keep up with the administrative tasks of a busy medical office! The perfect candidate is friendly and professional with some medical office experience and basic understanding of health insurances. The position will be for 40 hours per week and can offer the opportunity for rapid advancement within the practice. Fluency in Spanish is a BONUS!

***Perfect for aspiring Medical Assistants looking to launch their healthcare career

Responsibilities:

Answer phones and return patient voicemails

Schedule Appointments

Greet patients and check them in and out of appointments

Perform Eligibility Checks

We are one of the most recognized groups in the area and offer a wonderful work environment.Requirements:

Medical Office Experience

Understanding HMO and PPO insurances

Ability to multitask and handle high pressure situations

Team Player

Positive Attitude

Full-time