PUBLIC SAFETY COMMUNICATIONS MANAGER

Salary: $73,088.86 - $80,969.01 Annually

Location : Dickinson, ND

Job Type: Full-Time

Job Number: 00538

Department: POLICE

Division: Dispatch

Opening Date: 03/26/2026

Closing Date: 4/16/2026 11:59 PM Mountain

Job Description

Take charge of the City of Dickinson's Public Safety Communications Center! Lead the Public Safety Communications Center as its primary manager, overseeing daily operations, personnel, and equipment. Ensure seamless coordination between law enforcement, fire, and EMS while maintaining compliance with policies, procedures, and industry standards.

Schedule: Monday to Friday, with occasional nights, weekends, and holidays

Salary: $73,088.86 - $80,696.01 per year, depending on qualifications

What We Offer:

Health Benefits: 80%-100% City-paid health insurance, plus optional dental, vision, and life insurance

Retirement: NDPERS Defined Benefit Hybrid Public Safety Plan + optional 457 plan

Time Off: Vacation, sick leave, 13 paid holidays, bereavement leave, and emergency closure leave

Support & Growth: Employee Assistance Program (EAP), training, tuition reimbursement, and career advancement opportunities

Key Responsibilities

Supervise and schedule dispatch personnel

Oversee QA, training, and certification compliance

Manage emergency and non-emergency communications operations

Serve as Terminal Agency Coordinator (TAC) for NCIC/CJIS

Develop and maintain policies and protocols

Coordinate multi-agency emergency response communication

Conduct performance evaluations and staff development

Ensure proper function of communication systems and technology

Minimum Qualifications

Associate's Degree (Bachelor's preferred)

3-5 years of dispatch experience in public safety

2+ years of leadership or supervisory experience

Strong communication, decision-making, and conflict resolution skills

Special Requirements

Ability to pass NCIC/CJIS background

First Aid/CPR certification (within 1-year of employment)

APCO PST I certification (within 1-year of employment)

EMD certification (within 1-year of employment)

NCIC certification (within 1-year of employment)

NCIC Instructor (within 3-years of employment)

APCO Instructor Certification (within 3 years of employment)

**Certifications must be achieved and maintained.

Click here to access the full job description.

City of Dickinson is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Employer-Paid Benefits

Vacation

96 hours annually (Years 1-5)

Sick Leave

96 hours annually

Up to 16 hours/year can be used as Personal Leave

Longevity Pay

Annual pay based on tenure (After 5 Years)

Bereavement Pay

3 days per occurrence

Up to 9 days/year with supervisor approval

Shift Differential Compensation (nonexempt employees only)

Additional pay for hours between 6:00 PM and 6:00 AM

Weather & Emergency Closure Leave

Up to 8 hours pay for scheduled staff

Premium pay for essential staff required to work

Tuition Reimbursement

Up to $1500 per semester

Paid Holidays

12 holidays + 1 day for your birthday

Paid holidays: New Year's, Martin Luther King Day, Presidents Day, Good Friday, Memorial Day, 4th of July, Labor Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve & Christmas Day.

Employee Assistance Program (EAP)

Employer/Employee Shared-Cost Benefits

Health Insurance

NDPERS Sanford Health Plan PPO

Employer share: 80%, Employee share: 20% (Additional 1% paid each year of employment, once employed for 20 years, coverage 100% city paid)

Rates: Family - $470.72/month

Single - $194.73/month

Flexible Spending Account

$450 annual contribution provided by the city for all Full-Time employees to be used for eligible medical expenses

Mandatory Participation Retirement Plans

NDPERS Defined Contribution Retirement Plan: Employee 4%, Employer 5.26%, employee can elect to go up another 1-3% with a corresponding employer match in the first 30 days of employment.

NDPERS Defined Benefit Hybrid Public Safety Plan: Employee 5.5%, Employer 8.81%, RHIC Employer Contribution 1.14%

Group Voluntary Life Insurance/AD&D (The Standard)

$60,000 Term Life Insurance

Employer pays 50% of the premium; employee pays $2.64/month

Dependent coverage is optional at an additional employee cost

Employee-Paid Benefits

Voluntary Life Insurance Above $60,000 (The Standard)

Employees may purchase additional coverage at their own cost

West River Community Center Membership

50% discount on annual membership

Flexible Spending Accounts (HealthEquity)

Medical: Pre-tax up to $3400 for 2026 plus the employer's $450 contribution

Daycare: Pre-tax up to $7500 for 2026

Vision Insurance (The Standard/VSP)

Employee Only - $8.04/month

Employee + Spouse - $13.54/month

Employee + Children - $13.80/month

Family - $21.84/month

Dental Insurance (UnitedHealthcare)

Low Plan(up to $1000 coverage/year)

Employee Only - $22.58/month

Employee + Spouse - $45.47/month

Employee + Child(ren) - $55.66/month

Family- $83.83/month

High Plan(up to $2000 coverage/year)

Employee Only - $26.08/month

Employee + Spouse - $52.94/month

Employee + Child(ren) - $62.42/month

Family- $94.90/month

457(b) Deferred Compensation

Roth or Pre-Tax options available

Aflac

Supplemental insurance (e.g., Short Term Disability, Cancer Care, Accident, etc.)

01

Please check your highest level of education (include explanation if need, ex. Graduating in May)

None

High School Diploma or GED

Associate's Degree

Bachelor's Degree

02

If you have education higher than high school diploma, please list your field of study.

03

Having been on or currently on court-ordered supervision or probation for any of the following offenses?

None

Felony

Class A Misdemeanor less than 10 years ago

Class A Misdemeanor more than 10 years ago

04

Having been on or currently on court-ordered supervision or probation for any criminal offense of the grade of Class B misdemeanor within the last ten years?

Yes

No

05

Having been convicted of an offense of the grade of a Class B misdemeanor within the last ten years?

Yes

No

06

Having been convicted of a family violence offense?

Yes

No

07

Currently being under indictment?

Yes

No

08

Being prohibited by state or federal law from operating a motor vehicle?

Yes

No

09

Having been adjudged a delinquent child within the last 10 years?

Yes

No

10

Having sold, manufactured, distributed or cultivated illegal drugs, including marijuana?

Yes

No

11

Having a history of illegal drug use that tends to establish a pattern above that of experimental drug use?

Yes

No

12

Having committed sufficient criminal activities to establish a pattern of disregard for the law?

Yes

No

13

By completing this disqualifiers evaluation you are attesting that the information you have provided is accurate. Any of the above questions can disqualify candidates. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers.

Yes, I understand

14

I understand I am responsible for maintaining the accuracy of my contact information, including my street address, email address, and telephone numbers. My failure to maintain accurate contact information may result in me not receiving information regarding this job announcement and/or may result in me not receiving further consideration for this employment opportunity. To update this information, visit click on the "career seekers" link, and follow the prompts. For technical difficulties, contact NEOGOV support at .

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Required Question