Front Desk Agent

Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Clerical duties (i.e.

faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Perform light housekeeping and cleaning duties To apply send your CV