Program Manager

Job Description

MaineTouch is seeking a highly organized and motivated Program Manager to oversee client intake, admissions, documentation management, and staffing coordination within our Downtown Portland office.

This is an office-based leadership position that will begin part-time and is expected to grow into a full-time role as the agency expands. We provide structured training, hands-on guidance, and ongoing support to ensure success in this position.

If you are detail-oriented, dependable, and interested in growing into a leadership role within a healthcare setting, we encourage you to apply.

Schedule

Monday – Friday

9:00 AM – 2:00 PM

In-person position (Downtown Portland office)

This role is designed to transition into full-time employment as responsibilities and agency operations expand.Compensation

$21.00 – $25.00 per hour, depending on experience and qualifications

Opportunities for professional growth and increased responsibility

Ongoing training and leadership development

Supportive and collaborative office environment

Position Overview

The Program Manager plays a key role in ensuring smooth client onboarding, organized recordkeeping, and strong coordination between office staff and caregivers.

You will oversee intake processes, track service documentation, support staffing assignments, and help maintain efficient and compliant administrative systems within our personal care agency program.

Key ResponsibilitiesClient Intake & Admissions

Manage incoming referrals and intake calls

Gather required client documentation

Coordinate assessments and service start dates

Ensure all admission paperwork is completed prior to services beginning

Track service plans and required updates

Maintain accurate and organized client records

Documentation & Administrative Oversight

Ensure records are complete, organized, and audit-ready

Track supervision and onboarding timelines for new hires

Monitor required documentation and reporting processes

Maintain confidentiality and secure handling of informationStaffing & Office Coordination

Collaborate with scheduling staff to support appropriate client-to-caregiver matching

Monitor staffing coverage and assist with resolving service gaps

Support onboarding coordination for new employees

Improve internal workflow systems and administrative efficiencyWho We Are Looking For

We are looking for someone who wants to grow into a leadership role and take ownership of their work.

The ideal candidate has experience working in the healthcare field or has a background in healthcare administration, social services, or home care. However, we are also open to candidates who are motivated to learn and grow within the industry.

We are seeking someone who:

Has experience in healthcare, home care, medical offices, or related fields - or is eager to learn

Is interested in developing leadership skills

Is organized, dependable, and professional

Communicates clearly and confidently

Is comfortable managing documentation and deadlines

Wants to be part of a growing team

This is an opportunity to build a long-term career within our personal care agency program with leadership growth potential.

Qualifications

21+ years of age

Administrative, intake, healthcare, or supervisory experience preferred

Strong computer and documentation skills

Ability to manage multiple priorities

How to Apply

Apply online at:

Job Posted by ApplicantPro

Part-time