Inside Sales Specialist

Our client, a food manufacturing company, is seeking a detail-oriented Inside Sales Specialist to support day-to-day sales operations and customer account activity. This role is focused on order management, customer communication, and ensuring a smooth sales process from order entry through delivery.

The ideal candidate is highly organized, responsive, and thrives in a fast-paced environment where accuracy and customer service are key.

Key Responsibilities

Order Management & Sales Support

Process customer orders accurately and efficiently in internal systems

Manage order entry, updates, and changes while ensuring data accuracy

Track order status and provide timely updates to customers

Customer Service & Communication

Serve as a primary point of contact for customer inquiries related to orders, products, and delivery timelines

Respond promptly to customer requests via phone and email

Address and resolve order issues, discrepancies, and service concerns

Pricing & Documentation Support

Prepare and provide quotes based on established pricing guidelines

Maintain accurate records of pricing, contracts, and customer information

Support basic pricing updates and ensure alignment with internal policies

Cross-Functional Coordination

Partner with operations, logistics, and production teams to ensure timely fulfillment of orders

Communicate customer needs and order requirements internally

Assist in resolving shipping or inventory-related issuesQualifications

2+ years of inside sales, order management, or customer service experience

Strong attention to detail and accuracy

Excellent communication and organizational skills

Ability to manage multiple priorities in a fast-paced environment

Proficiency in Microsoft Office; experience with CRM or ERP systems preferred

Experience in manufacturing or food production environments is a plusCompensation & Benefits

Competitive base salary + bonus opportunity

Medical, dental, and vision insurance

401(k) with company match

Paid time off (vacation, sick time, and holidays)

Opportunities for career growth and advancement

Supportive and team-oriented work environment

$60,000 - $70,000 a year

#GHJSS #LI-SL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.