Computer System Engineer

LAURENS SCHOOL DISTRICT 55

JOB DESCRIPTION

TITLE: Computer System Engineer

GENERAL SUMMARY

Provides technical assistance on the district’s information technology resources. Installs, configures, monitors and

supports servers, network switching, and server-based software. Installs desktop and notebook computer equipment

and hardware, performs repairs, upgrades and maintenance, installs software, troubleshoots technical problems,

provides user instruction, and performs other technical duties. Reports to the Director of Technology.

ESSENTIAL FUNCTIONS

? Installs, configures, monitors, and supports assigned school and district-wide systems that include a variety

of operating systems, networks, servers, and software.

? Utilizes network utilities to create and restore hard drive images, remotely send out applications, registry

changes, updates and patches on workstations; monitor, diagnose, and repair server, network, and software

problems.

? Provides computer and network technical assistance to end users including equipment and

hardware delivery, installation, setup, configuration, upgrades, repairs, troubleshooting, etc. Assists in

resolving user concerns relating to projects.

? Reviews work requests daily, schedules daily tasks, logs and tracks work in progress or completed,

equipment repair information and configuration changes.

? Utilizes research skills to analyze, diagnose, and perform essential functions independently.

? Coordinates network installation; acts as a liaison between vendors and school staff, assist in scheduling

network transitions and performing network device installations, configurations and maintenance.

? Provides technical assistance, installs software, implements security and back-up procedures for end users,

and provides instruction to local and remote users.

? Maintains computer equipment inventory including information about equipment, adding new items, noting

changes in location and assignments, and verifications.

? Develops and maintains appropriate records including files, work orders, requests for proposals, reports,

plans, notices, etc.

? Interacts and communicates with various individuals and groups in the performance of duties such as co-

workers, school personnel, vendors, etc.

? Assist in creating documents, spreadsheets, and databases as needed, gathering/collating data, and

developing required reports.

? Operates general office equipment such as a computer, projector, video players and televisions, copiers and

calculators; operates a vehicle in traveling to district locations; utilizes hand tools in installing/repairing

computer equipment; carries computer equipment to sites. Install copper and fiber cables.

? Performs other duties as required as an employee of Laurens County School District 55.

JOB SPECIFICATIONS

Education and Experience:

Bachelor’s degree with two year of computer related experience (preferred); or any equivalent combination of

training and experience which provides the required knowledge, skills and abilities. Experience must include

technical experience with networking software, switches and servers.

Knowledge:

Extensive knowledge of stand-alone and networked computers and peripheral devices, hardware, software, and

operations (Active Directory, Microsoft Servers, LAN and WAN management). Knowledge of related software

applications being used by end users. Knowledge of the records and reports which must be prepared and

maintained. Knowledgeable in the use and operation of computers/networks and the entry and maintenance of

related information and data. Possesses knowledge of effective training methods.

Skills/Effort:

Ability to research problems using multiple resources, analyze and diagnose unique situations, and provide logical

and systematic methods in troubleshooting complex problems. Ability to understand and execute complex oral and

written instructions. Ability to understand and apply district policies and procedures. Ability to provide effective

guidance and instruction to equipment users. Ability to establish and maintain effective working relationships with

vendors, staff employees and members of the community. Good verbal and written communication skills. Ability to

perform duties effectively and accurately while maintaining schedules and deadlines. Skilled in applying responsible

attention to detail. Ability to prepare and maintain an assortment of records and reports. Ability to use general office

equipment such as computers, printers, calculator, etc. Ability to safely operate a vehicle. Ability to maintain strict

confidentiality of information and data.

Working Conditions:

Conducts duties in an office environment with little significant exposure to environmental conditions. Physical

demands are restricted to school and office locations and computer service work requiring the lifting/moving of items

weighing up to fifty pounds. Frequent local travel required. Job requires the operation of standard office equipment,

hand tools, a vehicle and computer equipment. Work outside normal hours is required occasionally.

Responsibility:

Computer systems and data responsibility as assigned.

No supervisory responsibility.

TERM OF EMPLOYMENT

240 Days

EVALUATION

Performance of this job will be evaluated annually in accordance with Board policy and state law. The Director of

Information Technology will coordinate the evaluation of the Computer Systems Engineer and provide subsequent

feedback.

DISCLAIMER STATEMENT

This job description is not intended as a complete listing of job duties. The incumbent is responsible for the

performance of other related duties as assigned/required.

The information contained in this job description is for compliance with the Americans with Disabilities Act

(A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are

performed by the individuals currently holding this position and additional duties may be assigned.