Patient Access Data Entry Specialist

Overview

Under general supervision, the Patient Access Data Entry Specialist is primarily responsible for a variety of tasks relating to verifying and inputting patient data into LifeLinc's billing software from healthcare facilities. This position is also responsible for filing all data receiving in the appropriate folders and recognizing errors and omissions.

Responsibilities

May include any and/or all of the following:

Accurately enter patient information into LifeLinc's billing software.

Verify patient insurance is valid and active.

Organize files and collect data to be entered.

Analyze and verify data for errors.

Report problems with data received or missing data.

Follow-up on data that has not been received.

Keep sensitive patient and company information confidential.

Appropriately compose and type routine correspondence, memos, letters, etc.

Performs other duties as assigned.

Qualifications

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) is required

Minimum of 1-year related experience, training, and/or equivalent combination of education and experience is required

Excellent computer skills are required

Excellent filing skills are required

35 wpm typing proficiency and 10-key by touch is required

Familiarity with CPT-4 and ICD-10 coding is preferred

Experience verifying insurance KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Verbal and written communication skills

Ability to respond to questions in a tactful and professional manner

Ability to manage time wisely and maintain organization

Ability to interpret accounts and records

Ability to document workflow

Understand anesthesia coding

Interpersonal/human relations skills

Customer service skills

Ability to maintain confidentiality and accuracy COMMUNICATION

Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person

Works with coworkers to obtain required information on a timely basis and to solve outstanding issues, as appropriate

Promotes and contributes positively to the teamwork of the department by assisting coworkers, contributing ideas and problem-solving with co-workers

Communicate with people outside the organization, representing LifeLinc, the public, government, and other external stakeholders

Attend meetings as needed LANGUAGE SKILLS

Must be able to read and write English

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence for the needs of the audience

Ability to effectively present information in one-on-one and small group situations to supervisors, patients, patient's family and other employees of the organization

Able to work in a team-oriented environment MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Ability to recognize when something is wrong or is likely to go wrong and react accordingly to the situation COMPUTER SKILLS

To perform this job successfully, an individual should have excellent computer literacy skills

Must be skilled in MS Word and Excel

Proficient 10-key by touch

Typing proficiency of 40 wpm PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to type and use a computer mouse; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

HIPAA

Ensures and adheres to strict confidentiality when handling patient information, according to the HIPAA Privacy Act and hospital policy and procedure regarding confidentiality.

Complies with all information security practices.

Has knowledge of and adheres to all compliance regulations, policies and procedures.

Takes annual HIPAA compliance exam.