Hotel Manager

Overview

We are seeking a dynamic, experienced, and highly motivated Hotel Manager to lead our team and oversee all aspects of our hotel condominium operations. The ideal candidate will have a proven track record in hotel management, exceptional leadership skills, and a passion for delivering outstanding guest experiences.

Who are we?

Provident Hotels and Resorts is a professional condominium hotel management company based in Clearwater Florida with over 45 years of experience. Established in 1976, current property locations include both the east and west coasts of Florida including the Florida Keys. Provident's diverse portfolio includes leisure and commercial condominium hotels, extended stay properties, destination resorts as well as vacation rentals Ocean Pointe Suites at Key Largo is set on a private 60-acre oceanfront sanctuary. The property features privately owned, all-suite, spacious condos overlooking the Atlantic Ocean. An ideal destination for enjoying breezy days and abundant sunshine in the Florida Keys.

Responsibilities

Hotel Manager responsibilities include, but are not limited to:

Oversee daily operations of the hotel, ensuring that high standards of service and guest satisfaction are achieved.

Develop and implement strategies to achieve financial and operational goals.

Lead, mentor, and manage a diverse team of managers and staff, fostering a positive and productive work environment.

Monitor and analyze financial performance, including budgets, forecasts, and revenue management.

Ensure compliance with all health, safety, and regulatory requirements.

Build and maintain strong relationships with homeowners, guests, vendors, and the local community.

Implement effective marketing and sales strategies to maximize occupancy and revenue.

Manage and resolve guest complaints and issues in a professional and timely manner.

Stay current with Community Association Management and industry trends and implement best practices to enhance the property's competitive position.

Other duties as assigned Qualifications

What are we looking for?

Vacation Rental and hospitality experience required

A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred along with a minimum of 3 years' experience as a manager, preferably in a condo/hotel environment

Strong leadership, organizational, and communication skills

Proven ability to manage budgets, financial planning, revenue management, and capital improvement programs and budgets

Excellent problem-solving skills and the ability to handle high-pressure situations

Proficient in hotel management software and systems

Exceptional interpersonal skills with an owner/customer-focused approach

Ability to work flexible hours, including weekends and holidays What can you look forward to?

Qualifying team members may enjoy the following benefits:

Medical and Dental insurance

Supplemental insurance plans (ex. Vision, Life, etc...)

Paid Time Off

401(k) retirement plan with company match

Bereavement Leave

Jury Duty Pay

Employee Assistance Program

David L. Brittain Scholarship Program

Tuition Reimbursement

Resort Accommodations Discount

And more!

Why choose us?

WE ARE MORE THAN JUST A WORKPLACE...

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida's hospitality industry and become part of a legacy of excellence.

Brittain Resorts & Hotels has been setting the standard for legendary guest satisfaction, property management, and marketing since its roots began in 1943 at the historic Chesterfield Inn in Myrtle Beach, S.C. From the beginning, the Brittain family worked as a team, doing everything from making beds to washing dishes on a busy weekend, creating an environment where integrity and trust are paramount even today. With decades of experience in the hospitality industry, we have fostered a set of core values that guide associate development on a personal and professional level.

Today, Brittain Resorts & Hotels manages a portfolio of over 4,000 rooms across 30+ hotels and resorts, along with 45+ restaurants and bars throughout the United States.

We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. At BRH, we recognize that our associates are our greatest asset, and we are committed to their success. Whether you're looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.