Director, Protective Intelligence & Programs

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Step into a leadership role where intelligence directly shapes how we protect our people and business. As Director of Protective Intelligence, you will lead a high performing team delivering timely, actionable insights that support event security protection, corporate travel, and enterprise security decisions.

You will guide the development of real time threat analysis, travel risk briefings, and strategic intelligence in a complex global geopolitical landscape. Your geopolitical acumen will be critical in identifying emerging risks and translating them into clear, practical guidance for leaders and traveling associates.

If you are motivated by influencing decisions, developing talent, and driving intelligence led strategies, this is a unique opportunity to make an impact from our Columbus, Ohio office.

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Job Description SummaryProviding a safe, secure environment for our workforce and visitors is crucial to Nationwide. Our Protective Services organization monitors security needs and assists associates, contractors and visitors with security and safety-related issues. If you are safety focused, a highly effective communicator, detail-oriented and ready to serve and protect our executives, associates, and the public, we want to know more about you!

As Director of Protective Intelligence and Programs, you’ll lead specialized teams responsible for mitigating threats to the organization’s people, assets, and operations. This role encompasses oversight of risk research and identification, tactical resource guidance, threat management, and travel safety policies. You will play a critical role in shaping the company’s protective posture through intelligence-driven decision-making, strategic coordination, and proactive risk mitigation.

This position requires a seasoned security professional with strong strategic leadership capabilities, analytical acumen, and experience managing multidisciplinary teams in a dynamic, global environment.

Job Description

Key Responsibilities:

Oversees the development and execution of protective intelligence programs to assess threats to the company and its associates.

Represents Protective Services on the Incident Management Teams (IMT) and coordinates response strategies for critical events with other Protective Services leaders.

Represents Protective Services on the Insider Risk Working Group to ensure a holistic approach to risk mitigation is maintained.

Directs countersurveillance operations and ensures alignment with enterprise threat protocols.

Drives the delivery of high-quality intelligence products and analysis to assess threats and forecast events or conditions that may impact operations.

Provides strategic guidance on resource allocation, including deployment of close protection, event security and uniform protective services based on risk-based intelligence.

Collaborates with protective services leaders to adjust security posture based on evolving threat landscapes and operational needs.

Manages the global travel risk assessments process and recommends policy and protocol adjustments to ensure associate safe travel practices.

Develops and maintains safety protocols, emergency response plans, and destination-specific advisories.

Leads the team’s efforts to identify group and individual threat actors, geopolitical developments, and emerging threat vectors.

Partners with cybersecurity teams to align physical and digital threat intelligence.

Creates enhanced data analytics reporting products to measure Protective Services effectiveness.

Builds strong, collaborative work relationships across the organization and regularly communicates with leaders.

Leads associate performance, engagement, salary planning, development, hiring and work expectations.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Vice President, Protective Services. Leads a team of 6-10 security professionals.

Typical Skills and Experiences:

Education: Undergraduate or graduate studies in business administration, psychology, criminal justice, security management, or other related areas required. Advanced studies in leadership, geopolitical areas, and/or intelligence preferred.

License/Certification/Designation: Security, threat, and intelligence related certifications preferred.

Experience: Typically, ten to fifteen years of progressive leadership experience in corporate security, law enforcement, military, or intelligence operations with an international scope and breadth. Minimum five to ten years of experience leading teams and/or managing others. Experience with security technologies, threat management, data analytics, and incident reporting systems.

Knowledge, Abilities and Skills: Excellent communication, decision-making, and crisis management skills. Must be familiar with all laws governing private security as well as demonstrated knowledge of executive and event security programs in corporate settings. Strong understanding of threat assessment methodologies, geopolitics, and global travel risk management.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Must be able to work flexible office hours to include weekends, holidays, or emergency situations as needed.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Credit/Background Check: Due to fiduciary responsibilities and high security accountability within this role, a credit check may be conducted, subject to state law. Candidates must successfully pass a criminal background check.

Safety Sensitive: This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Director, Protective Intelligence & Programs - SS : $138,000.00-$243,000.00

The expected starting salary range for Director, Protective Intelligence & Programs - SS : $138,000.00 - $206,000.00

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