Digital Support Specialist

Description Robert Half is looking to bring on contract Digital Support Specialists to support a premier financial partner, onsite in Columbus, OH.

The Digital Support Specialist is an excellent opportunity for customer service professionals with a passion for finance.

This exciting contract opportunity combines attention to detail with strong organization to bring customers their best experience.

Apply to become a Digital Support Specialist today!

Responsibilities: + Provide customer support self-service banking platforms, assisting customers with troubleshooting account issues and access + Provide support for general account and deposit inquiries + Provide a high level of customer support, asking proactive questions to determine additional and future needs + Adhere to all compliance, security, and operational standards to ensure no risk + Demonstrate company values and appropriate conduct in every customer interaction + Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive customer experience Requirements Our client is looking for candidates with: + High School Diploma or GED + Minimum of 1 year of customer service experience + Prior finance experience a bonus + Strong call center experience Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed.

We provide access to top jobs, competitive compensation and benefits, and free online training.

Stay on top of every opportunity - whenever you choose - even on the go.

Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S.

job openings must be legally authorized to work in the United States.

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half.

An Equal Opportunity Employer.

M/F/Disability/Veterans.