Licensed Insurance Customer Service Representative

Job Description

Job Overview

Property & Casualty Customer Service Representative – Howard Hanna Insurance

Join a Best Practices-recognized agency and put your P&C license to work in a role that makes a difference! As a Customer Service Representative, you’ll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.

We’re more than an agency—we’re a community-focused team that values collaboration, growth, and exceptional service. Your work will directly impact clients’ peace of mind while helping you build a rewarding career.

Grow your career. Make an impact. Join our team today!

Salary Range: $45,000.00 - $48,000.00 per yearBenefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Competitive compensation and benefits package

Ongoing training and professional development opportunities

Supportive, inclusive, and growth-focused workplace culture

Opportunities to advance within the company and broaden your insurance expertise

work with a recognized Best Practices Agency

Fun & Friendly Co-workers

Bonus Opportunities

Requirements

Active Property & Casualty insurance license (required)

Strong communication and interpersonal skills

Passion for educating and helping clients understand their insurance options

Proven ability to identify opportunities for cross-selling and account expansion

Attention to detail and commitment to regulatory compliance

Team-oriented attitude and a drive for continuous improvementResponsibilities

Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise

Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions

Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships

Maintain accurate records and documentation in compliance with industry standards

Collaborate with a supportive team dedicated to client satisfaction and professional growthRemote Type:No

Job Type:Full-Time

Job Category:Customer Service Representative

Location:1000 Gamma Dr.,Pittsburgh,PA,15238,USAbout UsHoward Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial.Why Join Us

At Howard Hanna Insurance Services, we believe in protecting what matters most—your peace of mind. As a leading player in the insurance industry, we pride ourselves on our energetic team of professionals dedicated to delivering tailored solutions with exceptional service. Join a dynamic workplace that fosters growth, collaboration, and innovation. With our commitment to both clients and employees, there's no better place to build your career and make a real impact. Choose us, where your future is our priority!

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Full-time

Hybrid remote