Sales Associate

Job Description

Sales Associate Job Description

Once Upon A Child is a locally owned resale retail store that buys and sells gently used and new kids clothing, shoes, toys, books, furniture, baby equipment and more. We offer gently used, brand name products at a great value!

The Sales Associate is responsible for providing excellent customer service while assisting with buying, selling, and merchandising. This role helps create a friendly and welcoming store environment for our customers and ensures merchandise is organized, clean, and attractively displayed.

Key Responsibilities:

Greet customers warmly and provide friendly, helpful service

Assist customers in finding children’s clothing, shoes, toys, equipment and accessories

Process purchases quickly and accurately using the point-of-sale system

Explain store policies regarding buying, selling and store credit

Evaluate incoming items for resale according to store standards

Sort, tag, and prepare accepted merchandise for the sales floor

Maintain organized racks, shelves and displays

Keep the store clean, safe, and well-presented

Restock merchandise and rotate seasonal inventory

Answer customer questions in person or by phone

Support promotions, sales events, and seasonal floor changes

Work collaboratively with team members to meet store goalsQualifications:

Friendly, positive attitude with strong customer service skills

Ability to multitask in a fast-paced retail environment

Basic math and cash-handling skills

Attention to detail when evaluating and organizing merchandise

Ability to lift to 20 pounds and stand for extended periods

Previous retail or customer service experience is a plusWhat We Offer:

Generous employee discount

Flexible schedule

Career advancement opportunities

Fun, family-oriented environment

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Part-time