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Overview Reporting to the University Director, Principal Gifts, the Program Manager manages a team of program coordinators and administrative professionals to ensure a high level of support for the Associate Vice President, University Director, and Principal Gift Officers in their work to raise transformational gifts for Yale's highest priorities.
Responsible for hiring and training new program coordinators and administrative team members.
Serves as senior editor to the team as it produces timely, high-quality gift proposals, written briefing materials and draft correspondence for Yale leadership, donor stewardship reports, and other writing projects in accordance with style guides and established procedural guidelines.
Supports and coaches program coordinator and administrative assistant team members as they collaborate with gift officers to produce special events, manage prospect cases, and take on other assignments as required.
Designs and conducts trainings for staff to enhance their effectiveness and foster their professional development.
Manages projects of varying sorts, which could include data management and reporting, streamlining and implementing changes to operational procedures, compiling and distributing prospect lists, and event coordination.
Works closely with key Yale staff, faculty members, and all units within the Office of Development.
Serves as a liaison with the Office of the President concerning written materials.
Serves as a member of the Associate Vice President's management team.
Required Skills and Abilities 1.
Superior interpersonal skills.
Ability to train and coach staff with varying experience and expertise.
Ability to interact in a professional manner with high-level administrators and donors.
2.
Excellent verbal and written communication skills, editorial skills, and attention to detail.
Strong computer skills, including demonstrated proficiency using database systems to produce reports and other analysis.
Cover letter and writing sample required at time of interview.
3.
Professionalism, maturity, and ability to maintain strict confidentiality.
4.
Ability to prioritize work, multi-task, and meet deadlines in a fast-paced environment.
Strong organizational and problem-solving skills.
Ability to initiate and apply creative solutions.
5.
Commitment to an inclusive workplace.
Ability to work well, both independently and as part of a diverse team.
Preferred Skills and Abilities Experience in a University setting or with development work.
Familiarity with Yale.
Experience working directly with high-level executives, faculty, or administrators.
Ability to design and produce reports and create presentations.
Principal Responsibilities 1.
Plans, directs and oversees programmatic activities in support of the overall mission.
Initiates, develops and oversees projects that advance the unit's goals.
2.
Tracks program activities and regularly informs leadership of progress.
Recommends structural or programmatic adjustments, changes or additions based on full knowledge of mission, goals, and objectives.
Develops, as needed, metrics to identify and measure success.
3.
Develops, implements, and maintains operational policies and procedures.
Innovates and develops best practices in line with changing unit and departmental needs.
Serves as a resource to the unit director and others, as needed, in the work of the team.
4.
Hires and supervises staff, overseeing workflow and ensuring equal distribution and timely completion of work.
Meets regularly with direct reports and provides feedback and conducts reviews.
Evaluates team productivity and makes necessary adjustments.
5.
Sets and maintains quality standards for all materials provided by and for the unit.
Devises and implements plans for communications with stakeholders and others.
6.
May participate in training of new staff to ensure a comprehensive understanding of the resources and procedures within the unit.
7.
May hire and directly supervises unit's student employees, including training and coordination of project assignments.
8.
Keeps abreast of University information, disseminating to team members as appropriate.
9.
May perform other duties as assigned.
Required Education and Experience Bachelor's Degree and two years of related experience and two years' supervisory experience or equivalent combination of experience and education.
Job Posting Date 03/24/2026 Job Category Manager Bargaining Unit NON Compensation Grade Administration & Operations Compensation Grade Profile Salary Range 0.00 - 0.00 Time Type Full time Duration Type Staff Work Model Hybrid Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.
All offers are contingent upon the successful completion of the background check.
For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements Certain positions have associated health requirements based on specific job responsibilities.
These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position.
Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives.
In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.