We are seeking a motivated Virtual Assistant & Customer Support Specialist to provide administrative support and assist customers in a fully remote environment. This entry-level work-from-home role is ideal for organized, communicative, and detail-oriented individuals.
Key Responsibilities
• Respond to customer inquiries via email, chat, or phone
• Perform administrative tasks such as scheduling, email management, and record keeping
• Enter and update customer and order data
• Assist with reports and documentation
• Escalate issues when necessary and maintain high-quality customer service
Requirements
• High school diploma or equivalent
• Basic computer skills (Microsoft Office, Google Workspace)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Reliable internet connection
Preferred Qualifications
• Previous customer service or administrative experience (not required)
• Familiarity with CRM or collaboration tools
Salary & Benefits
• $18 – $26 per hour
• Flexible schedule
• 100% remote work
• Paid training provided
• Opportunities for growth and advancement
Why Join Us?
• Fully remote work environment
• Entry-level friendly with training included
• Supportive and collaborative team
• Opportunity to build valuable administrative and customer service skills