Schedule: Full-time
What you'll do at DBH:
The Revenue Cycle Director (EPIC) is responsible for directing and overseeing the agency’s full revenue cycle operations, ensuring accuracy, compliance, and efficiency across all fiscal activities. This leadership role manages billing, reimbursement, financial reporting, and system integration efforts while driving process improvements and supporting strategic decision-making.
The ideal candidate brings strong expertise in healthcare finance, revenue cycle management, and financial systems, along with a proven ability to lead teams and collaborate across disciplines.
Key Responsibilities
Revenue Cycle Leadership
Direct and oversee full revenue cycle operations, including:
Payer enrollment
Billing and claims processing
Denial management
Cash application and reconciliation
Identify and resolve revenue cycle inefficiencies and leakage.
Ensure accurate and timely reimbursement from Medicaid, Medicare, and other payers.
Systems & Financial Operations
Lead implementation, optimization, and governance of EPIC systems revenue cycle modules.
Ensure integration with state ERP systems, including:
OAKS FIN
OAKS BI
Develop and maintain automated reporting tools and dashboards using Excel and system-based reporting tools.
Compliance & Internal Controls
Ensure compliance with:
Ohio Revised Code
Federal regulations and reporting requirements
Medicaid and Medicare billing rules
Generally Accepted Accounting Principles
Establish and maintain strong internal controls.
Prepare materials for audits, fiscal reviews, and federal reporting requirements.
Financial Analysis & Reporting
Conduct advanced financial and operational analyses to:
Evaluate reimbursement trends
Identify revenue leakage
Model impacts of regulatory or policy changes
Develop Key Performance Indicators (KPIs) and financial dashboards.
Provide actionable insights to support executive decision-making.
Leadership & Staff Development
Supervise professional fiscal and revenue cycle staff.
Assign and review work to ensure accuracy, compliance, and productivity.
Deliver training in EPIC systems, OAKS FIN, billing regulations, and fiscal procedures.
Foster a high-performance culture through coaching, mentoring, and development planning.
Collaboration & Stakeholder Engagement
Coordinate interdisciplinary efforts with clinical operations, IT, quality, and compliance teams.
Ensure accurate coding, documentation, and claims processing.
Serve as primary fiscal liaison to:
Cash Management Services
Internal leadership
External auditors and oversight entities
Policy & Process Improvement
Develop and implement fiscal policies and workflow documentation.
Lead process improvement and automation initiatives to enhance efficiency and accuracy.
Create and monitor corrective action plans to address audit findings or operational gaps.
This is an hourly position and is exempt from the bargaining units, with a pay range of 15 on the on the E1 Exempt Pay Range Schedule. Normal working hours are Monday through Friday, 8:00am to 5:00pm (Flexible Schedule). This position is located within our Office of Financial Management, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 11th floor, Columbus, Ohio 43215.
Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.
66 mos. exp. or 66 mos. trg. financial administration.
-Or completion of undergraduate core program in public or business administration, accounting, finance or related field; 42 mos. exp. or 42 mos. trg. in financial administration.
-Or completion of graduate core program in public or business administration, accounting, finance or related field; 30 mos. exp. or 30 mos. trg. in financial administration.
-Or 12 mos. exp. as Financial Program Manager, 66585.
-Or equivalent of Minimum Class Qualifications for Employment noted above. NOTE: Successful completion of the Fiscal Academy may be substituted for 4 mos. of required accounting/fiscal experience referenced in this portion of the minimum qualifications.
Technical Skills: Accounting and Finance
Professional Skills: Interpreting Data, Leading Others, Organizing and Planning, Problem Solving, Responsiveness
Required Educational Transcripts
Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.