Residential Program Coordinator

Job Description

Staff Supervision and Leadership

Mentor Direct Support Professionals (DSPs) to deliver person-centered, high-quality care.

Oversee care 5-7 residential homes in Hagerstown and Frederick County insuring high standards.

Cultivate a culture of accountability, professionalism, and person-centered service.

Optimize staff scheduling to ensure compliance with, and maintenance of, meeting individuals’ ratios.

Evaluate staff performance through formal reviews and in-person meetings.

Person-Centered Plan Oversight

Oversee full implementation of individual Person-Centered Plans (PCPs), ensuring goals are met and preferences prioritized.

Drive the PCP process through active participation in meetings and collaboration with the individuals team.

Implement behavior support plans to maintain safety.

Monitor documentation and conduct regular audits to ensure compliance with individual support plans/regulations are met.

Compliance

Ensure compliance with DDA regulations and COMAR standards.

Conduct audits of caseload, daily progress notes, and staff documentation.

Promote professional relationships with families, service coordinators, and DDA/OHCQ representatives.

Resolve concerns promptly and professionally, prioritizing individual needs.

Qualifications & Requirements

Experience: Minimum of 2-3 years of DDA residential services experience.

Supervisory: Experience in staff supervision and leadership preferred.

Education: Associate or bachelor’s degree in human services or related field required.Company Description

The Washington County Human Development Council has provided services to intellectual/developmentally disabled adults for the past 40+ years. We provide a wide range of services to individuals living in Washington and Frederick County. We strive to provide a positive environment for the individuals we serve and to all of our dedicated employees.

Full-time