Administrative Assistant / Customer Support (Remote)

We are seeking a detail-oriented and customer-focused Administrative Assistant / Customer Support Specialist to support daily operations. This remote role combines administrative duties with customer service responsibilities, making it ideal for organized and communicative individuals.

Key Responsibilities

• Respond to customer inquiries via email, chat, and phone

• Perform general administrative tasks (scheduling, email management, file organization)

• Enter and update data in company systems

• Process orders and maintain accurate records

• Assist with reports, documentation, and internal communications

• Resolve basic issues and escalate when necessary

Requirements

• High school diploma or equivalent

• Strong communication and organizational skills

• Basic computer skills (Microsoft Office, Google Workspace)

• Attention to detail and multitasking ability

• Ability to work independently in a remote environment

• Reliable internet connection

Preferred Qualifications

• Previous administrative or customer service experience (a plus)

• Familiarity with CRM or data systems

Salary & Benefits

• $18 – $26 per hour

• Flexible work schedule

• 100% remote position

• Paid training provided

• Opportunities for growth and advancement

Why Join Us?

• Entry-level friendly with training provided

• Work remotely with a supportive team

• Gain valuable administrative and customer service experience

• Flexible work-life balance