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Japanese Customer Service Associate

Company:
J-K Network Services
Location:
Taguig, National Capital Region, Philippines
Posted:
November 30, 2016
Description:

Location: Taguig City

Salary: Negotiable

Requirements:

Proficient in speaking, reading and writing in Japanese language

Good English communication skills

Experience in BPO and related work is an advantage

Knowledgeable in telephone and e-mail correspondence

Willing to work in a shifting schedule

Responsibilities:

Professionally handles the complaints of customers

Handles inquiries and provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Work with customer service manager to ensure proper customer service is being delivered.

How to apply:

For interested applicants, please send your resume to bbminh@job2r.com

Please feel free to refer your friends and get referral fee once they got hired.