Team Administrative Assistant

Job Description

Pay Plan Title: Administrative Assistant

Working Title: 1915i/PCS Team Administrative Assistant

Cost Center: 8600/Provider Based Care Management

FLSA Status: Non- Exempt

Posting Salary Range: $33,762 - $43,554

Office Location: Office based within North Carolina (See requirements section for office locations)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

A collaborative, mission-driven work environment

Competitive benefits and work-from-home options for most positions

Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

Trillium Health Resources has a career opening for a 1915i/Personal Care Team (PCS) Administrative Assistant to join our team! The 1915i/PCS Administrative Assistant provides confidential administrative support to Clinical Services (Care Management Department). Administrative Assistant is delegated significant responsibility for administrative functions to the office of the Associate Vice President (AVP) of IDD, 1915i and LTSS.

This position provides administrative support to the AVP of IDD, 1915i and LTSS and Vice President of IDD Care Management as requested. Administrative Assistant is available to assist all IDD Directors and other members of the staff as needed.

On a typical day, you might:

Provide correspondence and administrative assistance to AVP of IDD, 1915i and LTSS in a timely manner.

Handle and process sensitive, complex, and confidential information with discretion and professionalism.

Assist as needed in the preparation of informational reports and special projects as requested by the AVP of IDD, 1915i and LTSS.

Apply organizational skills to provide administrative support for departmental goals and initiatives.

Provide administrative, clerical or custodial action to assist with resolving day-to-day issues for 1915i and PCS Teams.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.

Work-from-home options available for most positions

Health Insurance with no premium for employee coverage

Flexible Spending Accounts

24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year

NC Local Government Retirement Pension (defined-benefit plan)

401k with 5% employer match and immediate vesting

Public Service Loan Forgiveness (PSLF) qualifying employer

Quarterly stipend for remote work supplies

Qualifications

Required:

High School Diploma or GED and experience in assisting a senior executive and one (1) year of clerical and office management experience. OR

Equivalent combination education/experience.

Must have a valid driver’s license

Must reside in North Carolina and be able to report to closest Trillium office. Trillium offices are in the following North Carolina locations: Ahoskie, Asheboro, Beulaville, Greenville, Greensboro, West End, Wilmington, and Wilson.

Must be able to travel within catchment as required.

Preferred:

Associate’s degree or Certificate in Business, Project Management or Administrative related field.

Experience operating equipment such as, but not limited to, fax machines, copiers, scanners, phones, projectors, digital recorders, video conferencing equipment and computers.

Deadline for Application: April 1, 2026 11:59 PM

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

Employer name, dates of service (month/year), average hours worked per week, and essential job duties

Education details (degree type, date awarded, institution, field of study)

Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

Leave this note until the HM approves Posting Description. Then remove the note.

Full-time

Hybrid remote