Project Managaer

At FASTSIGNS® of Grand Rapids, MI, we partner with our clients to create signage and graphics that are accurate and consistent with the brand that they have worked so hard to develop. Whether a client is bringing that brand to a new location, to a tradeshow, to a fleet of vehicles, or to showrooms around the world - FastSigns can consult, design, produce, and install based on your budget and timing.

POSITION OVERVIEW

The Project Manager plays a central role in delivering successful signage projects by overseeing all phases from concept through completion. This position ensures projects are executed on time, within budget, and to the highest quality standards while maintaining a strong focus on client satisfaction. Serving as a key point of coordination between sales, design, production, installation, vendors, and subcontractors, the Project Manager ensures seamless execution and clear communication throughout the project lifecycle.

In addition to managing schedules, resources, and budgets, the Project Manager provides critical sales and pre-production support, including obtaining pricing, building estimates, and coordinating procurement needs. This role is also responsible for ensuring compliance with zoning, permitting, and regulatory requirements, upholding company and industry standards, and proactively identifying and resolving challenges to keep projects moving forward efficiently and successfully.

KEY RESPONSIBILITIES

Project Planning & Execution

Oversee all phases of signage projects, from initial concept to final installation, ensuring delivery on time, within budget, and to the highest quality standards

Assess project requirements, allocate resources effectively, and manage schedules to maximize efficiency

Maintain comprehensive knowledge of signage types, materials, and fabrication methods

Prepare, update, and maintain quotes, proofs, and documentation with accuracy and attention to detail

Complete zoning checks, secure permits, and ensure compliance with local regulations

Team Coordination

Lead project kickoff meetings with design, production, and installation teams to align goals and expectations

Monitor progress throughout each stage, addressing issues promptly and keeping all stakeholders informed

Coordinate with external vendors and subcontractors for fabrication, delivery, and installation needs

Schedule and oversee installations, ensuring work is completed efficiently, safely, and to specification

Facilitate pre-installation meetings as needed to review scope, site readiness, and next steps

Client Communication

Provide proactive updates and status reports, addressing client concerns and incorporating feedback into project workflows

Serve as the primary point of contact for clients, ensuring clarity on project scope, timelines, and deliverables

Build and maintain strong client relationships by ensuring expectations are met or exceeded at every stage

Quality Assurance & Problem Solving

Verify that all projects meet regulatory requirements, industry best practices, and company quality standards

Establish and enforce quality control measures to ensure accuracy in design, fabrication, and installation

Partner with receiving staff to confirm vendor materials arrive complete and undamaged

Conduct site visits to confirm readiness and resolve potential challenges before installation

Anticipate risks and obstacles, collaborating with team members to develop proactive solutions

Lead brainstorming and troubleshooting sessions to adapt plans and address unexpected issues

Drive continuous improvement initiatives across project management, receiving, and procurement functions

QUALIFICATIONS

Strong problem-solving skills with the ability to anticipate issues and implement effective solutions

Demonstrated teamwork orientation with the ability to collaborate across departments and with external partners

Excellent verbal and written communication skills with a professional and customer-focused demeanor

Mechanical aptitude and solid mathematical skills to support technical aspects of signage projects

Highly organized with strong time management skills

Positive, proactive attitude with excellent attention to detail

Strong interpersonal skills, with the ability to build relationships and work effectively with diverse personalities and teams

Strong negotiation and vendor management skills

EDUCATION / EXPERIENCE / OTHER REQUIREMENTS

High school diploma or equivalent, required

Associate or bachelor’s degree, preferred

3-5 years of project management experience, or equivalent, preferably in the signage or printing industry

Must have valid driver’s license

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Full-Time