Location: Taguig City
Professionally handles the complaints of customers
Handles inquiries and provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Work with customer service manager to ensure proper customer service is being delivered.
Proficient in Japanese Language (both in written and verbal)
Good English communication skills
Experience in BPO and related work is an advantage
Knowledgeable in telephone and e-mail correspondence
Willing to work in a shifting schedule
How to apply:
For interested applicants, please send your resume to firstname.lastname@example.org
Please feel free to refer your friends and get referral fee once they got hired.
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