Debtors Clerk

We are seeking a detail-oriented Debtors & Collections Clerk to manage the full accounts receivable cycle from invoicing to debt recovery.

The ideal candidate will maintain professional relationships, ensure timely payments, and support a steady flow of income for the business.

Key Responsibilities: Accounts Receivable Management: Maintain an updated debtor’s age analysis and print twice weekly to identify new and overdue accounts.

Perform detailed account reconciliations to explain part-payments, short-payments, or skipped invoices to customers.

Create and distribute accurate invoices to debtors promptly.

Active Debt Collection: Contact pool service, maintenance, shop, and construction clients to ensure speedy payment.

Use all available channels (phone, email, WhatsApp) to reach clients; this includes contacting them at their place of work or making personal residential visits if they are unresponsive.

Flag accounts that are two months overdue and issue Letters of Demand following Financial Manager approval.

Reporting & Administration: Provide daily and weekly collection stats and feedback on expected payments to the Financial Manager.

Collaborate with the Financial Manager to negotiate payment deals or settlements.

Upload all required documentation and data to Dropbox daily for management review.

Escalate complaints or payment disputes to respective department managers, ensuring a resolution is reached.