CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representative

Craft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethicand we reward it with competitive benefits and a supportive work environment. Key responsibilities include: If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Answering incoming calls and responding to customer emails and faxes

Processing orders accurately and efficiently

Providing product availability, pricing, and order status updates

Handling returns, adjustments, and complaints in a professional manner

Collaborating with team members and maintaining strong internal communication

Benefits include:

Health, dental, and vision insurance

401(K) with company match

Paid holidays and vacation

Bi-weekly pay

Stable, long-term employment in a family-oriented company

Schedule: Full-time Monday to Friday 8:30am-5pm some weekends

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Qualifications include:

Minimum 2 years of customer service experience

Excellent phone and communication skills

Basic computer and typing skills (typing test may be required)

Strong time management and organizational skills

Self-motivated, dependable, and proactive

Must be 18 or older