QA QC Manager Facilities CT

QA/QC Manager – Facilities (State of Connecticut)

Connecticut (Out of Hamden in Bridgeport or Stratford)

Confidential Client – Public Sector / Facilities & Infrastructure

A well-established organization supporting public-sector facilities across the State of Connecticut is seeking a QA/QC Manager – Facilities to lead quality assurance and quality control efforts across a portfolio of capital improvement, maintenance, and infrastructure projects.

This is a high-impact role focused on ensuring compliance, consistency, and excellence across multiple facility-related projects, including institutional, administrative, and operational buildings.

Key Responsibilities

Quality Oversight

Develop, implement, and maintain QA/QC programs for facilities and infrastructure projects

Establish quality standards, inspection procedures, and documentation protocols

Conduct audits and inspections to ensure compliance with project specifications and regulations

Project Support

Collaborate with project managers, engineers, and contractors to ensure quality standards are met

Review plans, specifications, and submittals for compliance and constructability

Monitor construction and maintenance activities across multiple sites

Compliance & Standards

Ensure adherence to state, federal, and local regulations, codes, and safety requirements

Maintain documentation aligned with public-sector and facilities standards

Support corrective action processes and continuous improvement initiatives

Reporting & Leadership

Prepare detailed QA/QC reports, findings, and recommendations

Lead root cause analysis and resolution of quality issues

Provide guidance and mentorship to project teams and field staff

What They’re Looking For

Strong background in QA/QC within facilities, construction, or infrastructure projects

Experience working with public-sector or state-funded projects preferred

Knowledge of building codes, inspection processes, and compliance standards

Ability to manage multiple projects and stakeholders simultaneously

Strong communication and documentation skills

Preferred Qualifications

Bachelor’s degree in Engineering, Construction Management, or related field

Certifications such as CQM (Construction Quality Management), PMP, or similar are a plus

Experience with institutional facilities (government, healthcare, education, etc.)

Why This Role

Direct impact on statewide facilities and infrastructure quality

Leadership role with visibility across multiple projects

Stable, long-term opportunity within a critical public-sector environment

dditional QC Personnel: When additional QC personnel are required due to simultaneous

work operations, the Contractor shall provide resume(s) of qualifications of the proposed

personnel at least thirty (30) days in advance of the work. All additional QC personnel

utilized for inspecting, sampling, and testing of materials shall be certified by NETTCP (or

another entity acceptable to the Department) in the appropriate designation for the work or

materials being inspected, sampled, or tested. These individual(s) shall also have

demonstrated construction experience of at least 5 years in any combination of the following

areas:

• Field inspection experience

• Construction or Construction Management experience relevant to the type of work

and the scope of the Project

• Previous experience as a Quality Control professional

(4) Laboratories: All laboratories performing QC testing of Project Produced Materials shall be

qualified through either the AASHTO Accreditation Program (AAP) or the NETTCP

Laboratory Qualification Program. The Contractor shall provide laboratory proof of

qualification at least thirty (30) days in advance of the work.

(5) Reports: The Contractor shall be required to produce and submit to the Engineer daily and

monthly inspection reports as described in the Reporting Element of this specification, at the

frequency directed by the Engineer.

Elements of the Contractor Quality Control Program:

1. Organization: This Element shall describe the project’s organization, including reporting

relationships within the Prime Contractor’s organization, and subcontracting relationships to all

external entities. The name of the QCM shall be clearly stated and this individual have the

authority to stop work. An organizational chart shall be included to graphically depict the

Contractor’s organizational structure and major reporting lines and relationships. The

organizational chart shall clearly show the hierarchy between the QCM, upper management and

additional QC personnel; and a narrative shall follow which shall define the roles, duties and

responsibilities of each person in the implementation of the QC Program and in the resolution of

QC issues. This Element shall also include the resumes of all QC personnel.

2. Document Control: This Element shall describe the methods used by the Contractor and

the QCM to control the use of the various design documents, Shop Drawings, procedures, etc. to

assure that only the most current, accepted documents are used and are distributed to the

individuals performing the work. The process to recall documents which have been superseded

or revised shall be addressed. This Element shall identify the submittals that are required by the

Contract, the system used to track these submittals and their current status.

A submittal status update spreadsheet shall be submitted with each monthly report, in

accordance with the Reporting Element.

3. Design Control: This Element shall describe how the Contractor and the QCM control any

design process (i.e. Working and Shop Drawings) for which it is responsible. This shall include

the selection of design input data, checking for correctness, completeness, compatibility and

format, and reviewing and approving design output documents prior to submission to the

Department. This Element shall provide guidance as to how the QCM or other personnel shall

indicate that documents have been reviewed by the Contractor prior to submission, and that

Department comments have been adequately addressed prior to any required resubmissions.

4. Procurement Control: This Element shall describe the methods used by the Contractor

and the QCM to assure that all materials and specialized equipment provided for the work are as

specified. Included shall be guidelines for documenting that purchase documents have been

reviewed to assure that correct details have been ordered, including specification, grade, type,

color, Buy America Build America (BABA) or other aspects as required by the Contract.

This Element shall describe receiving inspection activities to be performed, and documentation

required to confirm that the correct material or equipment has been delivered. A list of items

requiring Materials Certificates and/or Certified Test Reports shall be developed by the

Contractor and included in this Element. The Contractor shall prepare a “Material Receiving

Inspection Report” which shall include records of inspections performed and reviews of material

test reports or other documentation required by the Contract. It shall also include copies of

Materials Certificates and/or Certified Test Reports for all these items.

As a minimum, receiving inspections shall be performed on the following materials:

• Materials requiring a Materials Certificate or Certified Test Report

• Source-Controlled Materials (not inspected at the manufacturing plant)

• Job-Controlled Materials (other than concrete, bituminous and soils)

Following a receiving inspection, a copy of the “Material Receiving Inspection Report,” along

with associated documents, shall be submitted to the Engineer.

5. Control of Subcontractors, Fabricators and Suppliers: Subcontractors, fabricators and

suppliers involved in critical work categories, as defined in 6(a) herein, shall develop their own

QC Plan to be added as an addendum to the Contractor’s QC Program, which shall comply with

all conditions of this item. The Contractor shall be responsible for reporting on QC activities

performed by or for subcontractors, fabricators and suppliers.

It is the Contractor’s responsibility to notify all subcontractors, fabricators, and suppliers of the

requirements of the Contract. This Element shall describe the methods used by the Contractor

and the QCM to assure that all the applicable requirements of the Contract are passed on to the

subcontractors, fabricators and suppliers. This Element shall include the methods used by the

Contractor and the QCM to monitor and control the quality of the work performed by

subcontractors, fabricators and suppliers, and to obtain the required quality records.

This Element shall also describe how the Contractor will ensure that:

• Document control of shop and working drawings

Including resolution of designer comments and exceptions

• The Engineer receives advance notice of:

The source of supply

The location of fabrication, including component parts

The schedule of fabrication, including the date of beginning of fabrication and

the date the material is to be delivered to the Project

• Material fabricated specifically for the Project will be inspected and approved by the

Contractor prior to being shipped or incorporated into the work

• Properly documented mill test reports are furnished by suppliers

• Subcontractors are approved prior to performing any work for or on the Project

6. Inspection: This Element shall describe how the Contractor and the QCM will assure that

the specified quality of materials and workmanship will be achieved. The Contractor’s QC

Program is not related to any inspection carried out by the Engineer. Inspection will include the

identification and tracking of the quality characteristics (metrics) used to verify that the level of

quality of materials and workmanship meets the requirements of the Contract.

The QC Program shall identify the reporting requirements for each item based on its work

category, and these reporting requirements will be approved by the Engineer. The work

categories will be identified as critical or routine.

(a) Critical Work Categories: For this Project, critical work categories shall include the

following:

• Construction Surveying

• Maintenance & Protection of Traffic

• Clearing and Grubbing

• Earthwork

• Subbase and Base Material

• Hot Mix Asphalt

• Drainage

• Bridge Demolition

• Earth Retaining Systems

• Geotechnical (Foundations, Piles, Drilled Shafts)

• Reinforcing Steel

• Structural Steel

• Structural Concrete

• Precast Structural Elements

• Electrical

• Landscaping

• Environmental Compliance

• Permit Compliance

• Railroad Trackwork

• Overhead Catenary

• Railroad Circuits and Signals

The QCM shall be familiar with all aspects of work related to critical work categories and

no work shall be performed on these categories without the prior knowledge of the QCM.

The QC Program shall define specific means and methods that shall be employed to

minimize, identify, resolve and prevent recurrence of deviations from the Contract in regard

to materials or workmanship for each of the critical work categories listed.

The QC Program shall identify hold points in the critical work categories beyond which

work operations cannot proceed until the QCM and the Engineer have inspected the work in

place and releases the hold.

When simultaneous critical work categories are required by the Contractor’s schedule,

additional QC personnel shall be required.

This Element shall describe the system(s) used to assure that all materials and workmanship

for critical work categories are in accordance with the Contract, including:

• visual inspection of the work, including frequency and hold points

• materials to be tested

• tests to be conducted

• frequency of testing

• locations of sampling

• checks

• intermittent or continuous inspections

• inspections of completed work

• or a combination of above methods

Quality control reporting forms shall be developed to document the work performed by the

QCM and QC personnel, on each of these critical work categories. The forms shall be signed

by Contractor supervisory field personnel, the QCM and QC personnel (if applicable), to

document compliance of the work being performed. All work performed by the QCM and

QC personnel on these critical work categories shall be documented and included in the

QCM’s daily and monthly reports.

(b) Routine Work Categories: All other work categories not covered by 6(a) will be

defined as routine work categories and the general provisions of this specification shall

apply.

7. Special Process Control: This Element shall describe the measures to be used to assure

that any special processes (such as welding, high-strength bolting, nondestructive examination,

critical coatings, surveys, and control of critical tolerances) shall be controlled by procedures that

are described in and comply with the Contractor’s approved QC Program. The recording of

results shall properly document that processes are in conformance with the Contract. In addition,

this Element shall describe the methods used to verify, document, and track any pre-qualification

of the processes, personnel and equipment where required by the Contract.

8. Non-Conformance Resolution: This Element shall describe the protocol(s) for correcting

any material or workmanship found not to be in compliance with the Contract, the reporting

requirements for documenting any non-compliance, subsequent corrective measures, and issue

resolution.

(a) Contractor-Issued Non-Conformance Reports: This Element shall outline the

Contractor’s use of self-issued non-conformance reports to document actions taken to

identify, resolve and prevent recurring deviations. The non-conformance reports shall

include signatures of the responsible persons for each process of the corrective action taken.

Upon resolution of a non-conformance issue, the QC Program shall be revised to identify

preventive measures that shall be taken to prevent similar deviations.

(b) Engineer-Issued Non-Compliance Notices (NCN): Non-compliance notices (NCNs)

issued by the Engineer shall also be an indication of non-conformance and shall be addressed

according to 1.05.11 and resolved to the satisfaction of the Engineer. Upon resolution, the

QC Program shall be revised to identify preventive measures that shall be taken to prevent

similar deviations. Contractor supervisory field personnel involved in the work shall be

informed of any changes implemented to avoid recurrence of deviations.

9. Records: This Element shall describe how various records generated by the Contractor are

originated, maintained, received, filed, protected, and authenticated. Quality Control records

required for submittal to the Engineer shall be described. This Element shall outline the

Contractor’s procedure for retaining records for a period of 3 years after acceptance of the

Contract.

10. Reporting: QC Inspection Reports: The Contractor shall be required to produce and

submit to the Engineer daily and monthly inspection reports in accordance with all requirements

of this specification. The QC Program shall clearly define the information that shall be provided

as part of the daily and monthly reports.

(a) Daily Reports: Daily reports shall include documentation of all activities, including

inspection, material testing, and any work associated with the Elements of this specification,

performed by the QCM and other QC personnel. The location of any forms relative to this

specification shall be referenced in the daily reports.

For any week that a non-conformance report is issued, either by the Contractor or the

Engineer, actions taken to resolve the non-conformance report shall be summarized and

included with the submission of the daily reports. Updates on the status of the